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The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountry UKDeviceIPhone/WindowsOperating SystemiOS My Question or Issue I had a family member who lives with me on my family premium and I accidently deleted them off, we have tried to re-add them back through sending an invite through to t...
Hi, I am a member of a family plan. When my brother was introducing our house address he entered the wrong address. How can I fix this issue? If I exclude in from the plan and send him the invitation again will this fix the issue? PlanPremium family ...
I have family plan and i have 4 members and everything goes well but when i added 5th member i can send invitation but person can`t join to my family
PlanFamily Subscription Country DeviceiPhone 8 Operating System(iOS 10, emui) My Question or IssueMy dad, sister and I have been kicked out of the Family Plan my mom set up for all of us. When we try to sign up for it again using a different invitati...
PlanPremiumItaly DeviceSamsung S8Operating SystemAndroid My Question or Issue I just acquired a premium family account but my library contains album that my daughter selected. Is it possible to have different libraries?
Uma pessoa está maliciosamente me impedindo de sair do plano família dela; ela não quer me remover dele e eu não consigo sair. Alguém sabe alguma solução? Urgente!
Hello, I'm a Spotify user from Brazil, and I'm trying to add my wife to my Premium Account, but when she tries to complete the subscription (after clicking the link sent to her) she receives an error message (Operation failed - not completed) with no...
Hey there,my brotheres account was hacked, so I want to kick his account until this Problem is solved. But I can't kick his account out of the family ... for my Mom and Dad it is possible, but my brothers account can't get deletet from the family pla...
Hi there, my husband is unable to join my family account.After accepting the invitation and entering the address he gets the error message "unable to join family account".Maybe we entered the address differently? But I am unable to see what I entered...
Already asked this question earlier but still no answer.I've tried to add a new family member to this account, tried it also with another family member. The e-mail adres @live didnt get a intivite but the @gmail.com did. Is there a problem with the m...
so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address was incorrect, it was too late and now i dont have sp...