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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 82332 Views
  • 32 replies
  • 5 likes
  • 82332 Views
  • 32 replies
  • 5 likes

Superuser Contribution Duda plan familiar fuera de casa

Hola. Desconozco un poco el funcionamiento de la cuenta familiar así que tengo algunas preguntas. Pide que los miembros vivan en la misma residencia pero logiclógicamente uno no está todo el día en casa y la app no solo se usa en ella, como es el cas...

  • Newbie
  •    Hola. Desconozco un poco el funcionamiento de la cuenta familiar así que tengo algunas preguntas. Pide que los miembros vivan en la misma residencia pero logiclógicamente uno no está to...
  • Xenia
  • Moderator
  • 1502 Views
  • 3 replies
  • 0 likes
  • Family Members
    Family Plan
  • 1502 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family account - issues entering address on new family member

Hi - First off, is there any direct email support for Spotify? I've spent too much time looking for assistance and now I'm posting here..... I'm on a Premium plan and have my wife and 1 daughter connected to the plan. I have just invited daughter # 2...

  • Casual Listener
  • Hi - First off, is there any direct email support for Spotify? I've spent too much time looking for assistance and now I'm posting here.....   I'm on a Premium plan and have my wife and 1 daug...
  • Peter
  • Spotify Legend
  • 1360 Views
  • 4 replies
  • 1 likes
  • Family Members
  • 1360 Views
  • 4 replies
  • 1 likes

Superuser Contribution My wife can't join my premium for family account

Plan Premium for FamilyCountryColombia DeviceiPhone 6, Samsung J8Operating SystemiOS 10, Android Oreo, Windows 10 My Question or Issue I got Spotify Premium for Family some time ago, and most of the family members got premium except my wife. I'm not ...

  • Newbie
  •     Plan  Premium for Family Country Colombia  Device iPhone 6, Samsung J8 Operating System iOS 10, Android Oreo, Windows 10   My Question or Issue   I g...
  • Jemi
  • Spotify Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • family
    Family Members
    Issues
    Premium for Family
  • 420 Views
  • 1 replies
  • 0 likes

Family Plan with multiple devices

I know the family plan will allow you up to five members, all with a different account so they have their own play lists and each member can listen on their respective devices simutaniously. I have spotify premium on my phone and my computer. If I si...

  • Casual Listener
  •     I know the family plan will allow you up to five members, all with a different account so they have their own play lists and each member can listen on their respective devices s...
  • Maxim
  • Spotify Star
  • 1797 Views
  • 3 replies
  • 0 likes
  • Family Members
    multiple devices
  • 1797 Views
  • 3 replies
  • 0 likes

What happened with my Family members premium?

Hello, I need help, I lost my family premium yesterday, today I can pay it, but Spotify only gives me the option for getting the single premium or a new family premium. How can I recover my last family premium? Where all my family was

  • Newbie
  • Hello, I need help, I lost my family premium yesterday, today I can pay it, but Spotify only gives me the option for getting the single premium or a new family premium. How can I recover my last family...
  • Billy-J
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • family
    Family Members
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tried to add wife/daughter to my family plan - added them to another person's plan

Plan = Family Free/Premium = PremiumCountry = USA Device = Pixel 2Operating System = Android My Question or IssueSo I have a Spotify Premium Family plan. I went to add my daughter and wife to my plan (they already had individual free accounts). They ...

  • Regular
  • Plan = Family  Free/Premium = Premium Country = USA   Device = Pixel 2 Operating System = Android   My Question or Issue So I have a Spotify Premium Family plan.  I went t...
  • SergioDavid
  • Roadie
  • 627 Views
  • 1 replies
  • 0 likes
  • Family Invite Email
    Family Members
  • 627 Views
  • 1 replies
  • 0 likes

Family membership issue

I am using spotify for years... and I ended up marrying. As I wanted to have a family account it turned out I didn't remember my account address information after all years... 6-7?? Now I couldn't achieve to get a family account for me and my wife. I...

  • Casual Listener
  • I am using spotify for years... and I ended up marrying. As I wanted to have a family account it turned out I didn't remember my account address information after all years... 6-7?? Now I couldn't a...
  • Bittencourt
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • Facebook friends problem
    family
    Family Members
    Family Plan
  • 307 Views
  • 1 replies
  • 0 likes

Find and manage family members

Hey everyone, this issue has been around for quite a while from what I read but it doesn´t seem to be solved yet.I would like to ask this again and actually would want to post this in the IDEA´s section (which seem to be impossible for some reason). ...

  • Newbie
  • ...ind them through the regular search. WHY? The family members should have a certain control section in the profile settings where I can see, manage, organize them. I want to share different playlists w...
  • 219 Views
  • 0 replies
  • 0 likes
  • Family Members
  • 219 Views
  • 0 replies
  • 0 likes