Topics with Label: Family Plan

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 71962 Views
  • 32 replies
  • 5 likes
  • 71962 Views
  • 32 replies
  • 5 likes

Superuser Contribution Duda plan familiar fuera de casa

Hola. Desconozco un poco el funcionamiento de la cuenta familiar así que tengo algunas preguntas. Pide que los miembros vivan en la misma residencia pero logiclógicamente uno no está todo el día en casa y la app no solo se usa en ella, como es el cas...

  • Newbie
  •    Hola. Desconozco un poco el funcionamiento de la cuenta familiar así que tengo algunas preguntas. Pide que los miembros vivan en la misma residencia pero logiclógicamente uno no está to...
  • Xenia
  • Moderator
  • 1422 Views
  • 3 replies
  • 0 likes
  • Family Members
    Family Plan
  • 1422 Views
  • 3 replies
  • 0 likes

Superuser Contribution Empty playlists in the country of my registration

PlanPremium familyCountry Czech republicDeviceIPhone 8Operating System(iOS 11 hi,I have recently switched countries (first to Germany for a short period of time, and then back to Czech republic) Our family subscription now seems stuck in Germany and ...

  • Newbie
  •   Plan Premium family Country  Czech republic Device IPhone 8 Operating System (iOS 11   hi, I have recently switched countries (first to Germany for a short period of t...
  • Katerina
  • Spotify Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • Empty playlists
    Family Plan
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quit a family plan

I am currently a member of a family plan. How can i quit the current plan and start another one as a host of the new family plan? I try to go to subscription> manage plan > cancel plan / cancel premium but fail to quit...

  • Casual Listener
  • I am currently a member of a family plan. How can i quit the current plan and start another one as a host of the new family plan?   I try to go to subscription> manage plan > cancel p...
  • Peter
  • Spotify Legend
  • 480 Views
  • 5 replies
  • 0 likes
  • Family Plan
  • 480 Views
  • 5 replies
  • 0 likes

Unable to join this Family plan.

PlanFree/Premium - FamilyCountry Philippines Devices(iPhone X, iPhone 5, Windows 10, iPad 2)Operating Systems(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button ...

  • Newbie
  • Plan Free/Premium - Family Country  Philippines   Devices (iPhone X, iPhone 5, Windows 10, iPad 2) Operating Systems (iOS 10, Android Oreo, Windows 10,etc.)   My Q...
  • OneByBoo
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Unable to join
  • 467 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lost all my playlists because I had to start a new account.

Family premiumCountry United statesDeviceGalaxy 9Operating SystemWindows 10 My Question or Issue Ive been a long time spotify premium member. Recently i wanted to add my fiance to my account, so i upgraded to family premium and sent her then invite. ...

  • Newbie
  • Family premium Country  United states Device Galaxy 9 Operating System Windows 10   My Question or Issue  Ive been a long time spotify premium member. Recently i wanted to a...
  • Jemi
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • Address matter
    adress
    Family Plan
    lost playlist
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daughters account cancelled from family plan because she is travelling.

I own a family account for five years now and gave my daughter one account. For three years, I have been divorced with my daughter switching olaves between her moms house and mine.last week, i was informed that her account was under suspicion and tah...

  • Newbie
  • I own a family account for five years now and gave my daughter one account. For three years, I have been divorced with my daughter switching olaves between her moms house and mine. last week, i w...
  • Maxim
  • Spotify Star
  • 2124 Views
  • 5 replies
  • 4 likes
  • divorced
    Family Plan
  • 2124 Views
  • 5 replies
  • 4 likes

Cancelled my Family plan to join another family plan but not working..

I'm in a family plan. I am planning on leaving to join another family plan set up. Every time I cancel my premium plan, Spotify tells me the plan will cancel that day. Each day I check and see I'm still part of that family plan and not the one I want...

  • Newbie
  •   I'm in a family plan. I am planning on leaving to join another family plan set up. Every time I cancel my premium plan, Spotify tells me the plan will cancel that day. Each day I check and s...
  • Maxim
  • Spotify Star
  • 401 Views
  • 1 replies
  • 1 likes
  • Cancel
    family
    Family Plan
  • 401 Views
  • 1 replies
  • 1 likes

My wife was removed from premium family

PlanPremiumCountry BrazilDeviceiPhone 7, Android J7Operating System(iOS 12, Android Oreo) My Question or Issue My wife was removed from my Primium family plan, we leave in the same house/address. I resent another inviation, but it is saying she canno...

  • Newbie
  • Plan Premium Country  Brazil Device iPhone 7, Android J7 Operating System (iOS 12, Android Oreo)   My Question or Issue  My wife was removed from my Primium family p...
  • Bittencourt
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 272 Views
  • 1 replies
  • 0 likes

Unable to join Premium Family plan

My Question or IssueI am unable to join my roomates family plan. I get a message stating that I can switch family plan once every 12 months. But I am currently not on any active family plan and my previous attempt to join one was not approved as I wa...

  • Newbie
  • My Question or Issue I am unable to join my roomates family plan. I get a message stating that I can switch family plan once every 12 months. But I am currently not on any active family plan and m...
  • Billy-J
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Family Plan
    switching
  • 345 Views
  • 1 replies
  • 0 likes

Link in email doesnt work...

PlanFree/PremiumCountryHungaryDeviceLaptopOperating Systemwindows 10 My Question or Issue I recieved an email saying ive been downgraded to free because i was in a family plan with my family but didnt check and missed the confirmation email.In the em...

  • Newbie
  • Plan Free/Premium Country Hungary Device Laptop Operating System windows 10   My Question or Issue  I recieved an email saying ive been downgraded to free because i was in a family...
  • landonharris88
  • Composer
  • 413 Views
  • 1 replies
  • 0 likes
  • downgraded
    family
    Family Plan
    Premium
    Subscribtion
  • 413 Views
  • 1 replies
  • 0 likes

Spotify Family Plan accepting invitations issue

Hello, My husband and I started a Spotify Family Plan last month, and everything turned out alright. After the second billing, my account got kicked out of the plan and reverted to Spotify Free. My husband tried to send me an invitation, and evertyti...

  • Newbie
  • Hello,   My husband and I started a Spotify Family Plan last month, and everything turned out alright. After the second billing, my account got kicked out of the plan and reverted to S...
  • landonharris88
  • Composer
  • 451 Views
  • 1 replies
  • 1 likes
  • Family Plan
    Unable to join
  • 451 Views
  • 1 replies
  • 1 likes

Superuser Contribution Family plan while one of us is working abroad

Hello, I am considering buying a family plan for three family members. We live on one address, but I work as a truck driver and 3 weeks a month I travel without a permanent address across Germany, and I spend the remaining week at home with my family...

  • Newbie
  • Hello, I am considering buying a family plan for three family members. We live on one address, but I work as a truck driver and 3 weeks a month I travel without a permanent address across G...
  • Peter
  • Spotify Legend
  • 259 Views
  • 2 replies
  • 0 likes
  • Family Plan
  • 259 Views
  • 2 replies
  • 0 likes

Family Plan to Student Discount (Activating Hulu and Showtime)

Hey all, I'm an existing family plan owner and recently discovered the student discount (Spotify, Hulu, Showtime). I updated my email to my college email, went through the registration and ran into a wall. According to the FAQ on https://www.spotify....

  • Newbie
  • Hey all,   I'm an existing family plan owner and recently discovered the student discount (Spotify, Hulu, Showtime). I updated my email to my college email, went through the registration and r...
  • Keanu_C
  • Spotify Star
  • 963 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Hulu
    Showtime
    Student discount USA
  • 963 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can no longer see who is in my family plan after hack

PlanFamilyCountry USADeviceGoogle PixelOperating SystemAndroidMy Question or IssueMy account was recently hacked. When I'd open it up, it showed all sorts of music I recently played (but I didn't) that wasn't even in my language. When I opted to chan...

  • Newbie
  • Plan Family Country  USA Device Google Pixel Operating System Android My Question or Issue My account was recently hacked.  When I'd open it up, it showed all sorts of music I r...
  • Katerina
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • Family Plan
    hacked
    unauthorized devices
  • 275 Views
  • 1 replies
  • 0 likes

Family member's accounts reduced to free account

Hi,I have bought the spotify premium membership last month. Some of the members of this family account is reduced to the free acount. When they have tried to update their address information, they got error Could you please help us about this issue ?

  • Newbie
  •   Hi, I have bought the spotify premium membership last month. Some of the members of this family account is reduced to the free acount. When they have tried to update their address i...
  • Jose_M
  • Spotify Star
  • 225 Views
  • 1 replies
  • 1 likes
  • Family Plan
    Premium
  • 225 Views
  • 1 replies
  • 1 likes

Family Subscription now working

My Question or IssueMy wife and I have an account which we linked to another with the family plan, it kicked us out because you weren't able to verify our residence. We all live together and this is the secont time it has happened this is rediculous....

  • Newbie
  • My Question or Issue My wife and I have an account which we linked to another with the family plan, it kicked us out because you weren't able to verify our residence. We all live together and this i...
  • Billy-J
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Creating a new account because of address change for family

PlanPremium / FamilyCountry U.S.DeviceiPhoneOperating SystemiOS 10 My Question or IssueSince Spotify is not robust enough to allow a user to make a simple change to their address, all the help articles state you must sign out of all devices and creat...

  • Regular
  • Plan Premium / Family Country  U.S. Device iPhone Operating System iOS 10   My Question or Issue Since Spotify is not robust enough to allow a user to make a simple change to t...
  • Jaycen
  • Regular
  • 1080 Views
  • 4 replies
  • 0 likes
  • change of address family
    Family Plan
  • 1080 Views
  • 4 replies
  • 0 likes

Superuser Contribution No fue posible sumarte a este Plan Familiar

PlanFree/PremiumCountry Device(Samsung Galaxy 9+)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, My daughter missed one payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the...

  • Newbie
  • ...ne payment for the Premium Family Plan and I was thrown out of the Family Plan. Now she resolved the problem but when I try to register once again through the newly generated link, it says " No fue p...
  • Katerina
  • Spotify Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 458 Views
  • 1 replies
  • 0 likes

Got kicked out from the family plan subscription

And now I can't subscribe to any premium feature. I was wondering do my account blocked by Spotify?

  • Newbie
  • And now I can't subscribe to any premium feature. I was wondering do my account blocked by Spotify?
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • blocked
    family
    Family Plan
    Other
    Student
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error Code 603

PlanPremium for FamilyCountryMalaysiaDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or IssueI change my plan to the Premium for Family and invited my sister to join. We lived in the same address, but when she accepted the invitation, filled in...

  • Newbie
  • Plan Premium for Family Country Malaysia Device iPhone 8 Plus Operating System iOS 11   My Question or Issue I change my plan to the Premium for Family and invited my sister to join. W...
  • Katerina
  • Spotify Legend
  • 4864 Views
  • 1 replies
  • 0 likes
  • Error 603
    Family Invites
    Family Plan
  • 4864 Views
  • 1 replies
  • 0 likes