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Topics with Label: Family Plan invite

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77424 Views

64 replies

7 likes

Premium for Family
  • 77424 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Zona020

Visitor

95127 Views

73 replies

5 likes

Premium for Family
  • 95127 Views
  • 73 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77975 Views

43 replies

9 likes

Premium for Family
  • 77975 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208908 Views

267 replies

35 likes

Premium for Family
  • 208908 Views
  • 267 replies
  • 35 likes

Superuser Contribution Revisiting old subject that was never resolved...

Back in June I tried to get my family to join my family plan. The issue was when I went to add my daughter and wife to my plan (they already had individual free accounts). They received the invitations but when they accepted it they were added to ano...

Regular

Back in June I tried to get my family to join my family plan.   The issue was  when I went to add my daughter and wife to my plan (they already had individual free accounts).&n...

Guido

Spotify Legend

1379 Views

4 replies

0 likes

Family Plan invite
  • 1379 Views
  • 4 replies
  • 0 likes

added premium trial member to my family plan

Plan - Premium Family plan Country - Canada My Question or Issue I switched from a Premium plan to a premium Family plan. My daughter had a Trial Premium plan. I invited her in and she accepted but her account settings still says Premium trial as her...

Casual Listener

Plan - Premium Family plan   Country - Canada       My Question or Issue   I switched from a Premium plan to a premium Family plan.   My daughter had a...

Billy-J

Spotify Star

690 Views

3 replies

0 likes

Family Plan invite
  • 690 Views
  • 3 replies
  • 0 likes