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The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountry UKDeviceIPhone/WindowsOperating SystemiOS My Question or Issue I had a family member who lives with me on my family premium and I accidently deleted them off, we have tried to re-add them back through sending an invite through to t...
PlanFree/PremiumCountry DeviceMac / iPhone users My Question or IssueCan anyone provide step-by-step guidance on how two family account users in the same home can log in and listen to diifferent tracks at the same time? Currently, when we attempt thi...
Hi, It seems like I do have two accounts. I have a family premium account and pay every month. But I can't remember my username for this account? How can I get this? I would like to manage it and actually also use it my self, but I'm not able to do t...
PlanPremiumCountry EcuadorDeviceHTCOperating SystemAndorid Oreo My Question or Issue My father lives with me and he can't be part of the family subcription due to an error. I've tried to invite him many times but it always shows an error. I had a cha...
Planfamily PremiumCountry CanadaDeviceiPhone 8Operating SystemiOS My Question or Issue How do I stop playlists from being share? My daughter is 9, I don't want her listing to the same stuff as me. and vise versa. Kinda defeats the purpose of having a...
PlanFreeCountry IndonesiaDeviceDesktop PC, Xiaomi A1Operating SystemAndroid Oreo, Windows 10 64-bit My Question or IssueLast month, my family decided to go with the family plan instead of paying individually. Hence, my parents invited me to their fam...
Plan Family PremiumCountry Brazil DeviceiPhone XOperating System(iOS 12) My Question or Issue My two sons are in Portugal for a course for 2 months and their Premium Family accounts have been blocked. I sent them invites again but they could not acti...
PlanPremium Family CountryCanada DeviceiPhone, Macbook My Question or Issue I keep getting kicked off of my family plan! I tried emailing spotify and they told me to post on here...I've tried joining my family plan 4 times and each time about a week ...