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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
72576 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88050 Views
70 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
69530 Views
36 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203025 Views
265 replies
33 likes
PlanFree/PremiumCountry HondurasDeviceGalaxy S 5Operating SystemAndroid My Question or IssueI live in Honduras and one of my friends that I live with upgraded to the Family Premium Plan and invited me to be a part of it. He doesn't have an address li...
Plan Free/Premium Country Honduras Device Galaxy S 5 Operating System Android My Question or Issue I live in Honduras and one of my friends that I live with upgraded to the Family...
Not applicable
1596 Views
3 replies
0 likes
My Daughters got kick out the family plan, she lives with me and should have no problem with her account, I tried to invite her back but it gives me back a message that the address does not match.I have looked for a way to contact someone at Spotify ...
My Daughters got kick out the family plan, she lives with me and should have no problem with her account, I tried to invite her back but it gives me back a message that the address does not match. I...
Spotify Legend
792 Views
1 replies
0 likes
PlanFamily PremiumCountryCanada My Question or IssueI just started a premium family account and I was able to add my dad on to it no problems, but now I'm trying to add my brother and we keep getting the same message 603- oops something went wrong, p...
Plan Family Premium Country Canada My Question or Issue I just started a premium family account and I was able to add my dad on to it no problems, but now I'm trying to add my brother a...
Gig Goer
858 Views
1 replies
0 likes
Hey guys. My wife don't visualize the email to verify her address and get removed from our Family Plan. I send her other 3 invitations and the plataform says that she can't go back to the plan.There's any way that we can bring her back to the family ...
Hey guys. My wife don't visualize the email to verify her address and get removed from our Family Plan. I send her other 3 invitations and the plataform says that she can't go back to the p...
Spotify Star
855 Views
4 replies
0 likes
Already fill in the details with the right address (same address with owner of the account) but still unable to join the plan. Help?
Already fill in the details with the right address (same address with owner of the account) but still unable to join the plan. Help?
Community Legend
742 Views
3 replies
0 likes
Can someone tell my why no matter what I do there is no way to add my family to my plan? With seperate accounts I should say. This is driving me nuts, I did EVERYTHING the stupid help page said and I STILL cannot get it to work. It keeps telling me t...
Can someone tell my why no matter what I do there is no way to add my family to my plan? With seperate accounts I should say. This is driving me nuts, I did EVERYTHING the stupid help page said and I...
Spotify Star
959 Views
5 replies
0 likes
