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Topics with Label: Family plan issues

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 95961 Views
  • 32 replies
  • 5 likes
  • 95961 Views
  • 32 replies
  • 5 likes

Accepting the Premium Invite in Another Country

PlanFree/PremiumCountry HondurasDeviceGalaxy S 5Operating SystemAndroid My Question or IssueI live in Honduras and one of my friends that I live with upgraded to the Family Premium Plan and invited me to be a part of it. He doesn't have an address li...

  • Casual Listener
  • Plan Free/Premium Country  Honduras Device Galaxy S 5 Operating System Android   My Question or Issue I live in Honduras and one of my friends that I live with upgraded to the Family...
  • user-removed
  • Not applicable
  • 1084 Views
  • 3 replies
  • 0 likes
  • Family Invite Email
    Family plan addresses
    Family plan issues
  • 1084 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Daughters got kick out Family Plan

My Daughters got kick out the family plan, she lives with me and should have no problem with her account, I tried to invite her back but it gives me back a message that the address does not match.I have looked for a way to contact someone at Spotify ...

  • Newbie
  • My Daughters got kick out the family plan, she lives with me and should have no problem with her account, I tried to invite her back but it gives me back a message that the address does not match. I...
  • Daisy
  • Spotify Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Family plan issues
  • 483 Views
  • 1 replies
  • 0 likes

Adding members to the family plan

PlanFamily PremiumCountryCanada My Question or IssueI just started a premium family account and I was able to add my dad on to it no problems, but now I'm trying to add my brother and we keep getting the same message 603- oops something went wrong, p...

  • Newbie
  • Plan Family Premium Country Canada   My Question or Issue I just started a premium family account and I was able to add my dad on to it no problems, but now I'm trying to add my brother a...
  • BlaMeese
  • Gig Goer
  • 598 Views
  • 1 replies
  • 0 likes
  • Family plan issues
  • 598 Views
  • 1 replies
  • 0 likes

My wife was exclude from the Family Premium

Hey guys. My wife don't visualize the email to verify her address and get removed from our Family Plan. I send her other 3 invitations and the plataform says that she can't go back to the plan.There's any way that we can bring her back to the family ...

  • Casual Listener
  • Hey guys.   My wife don't visualize the email to verify her address and get removed from our Family Plan. I send her other 3 invitations and the plataform says that she can't go back to the p...
  • Bittencourt
  • Spotify Star
  • 449 Views
  • 4 replies
  • 0 likes
  • family
    Family plan issues
  • 449 Views
  • 4 replies
  • 0 likes

Unable to join Family Plan

Already fill in the details with the right address (same address with owner of the account) but still unable to join the plan. Help?

  • Visitor
  • Already fill in the details with the right address (same address with owner of the account) but still unable to join the plan. Help?  
  • ErickRGuetta
  • Community Legend
  • 391 Views
  • 3 replies
  • 0 likes
  • Family plan issues
  • 391 Views
  • 3 replies
  • 0 likes

Solved!! HELP!!!!!!!!!! Trying to do family premium and it will not let me!!!!

Can someone tell my why no matter what I do there is no way to add my family to my plan? With seperate accounts I should say. This is driving me nuts, I did EVERYTHING the stupid help page said and I STILL cannot get it to work. It keeps telling me t...

  • Casual Listener
  • Can someone tell my why no matter what I do there is no way to add my family to my plan? With seperate accounts I should say. This is driving me nuts, I did EVERYTHING the stupid help page said and I...
  • Bittencourt
  • Spotify Star
  • 552 Views
  • 5 replies
  • 0 likes
  • Family plan issues
  • 552 Views
  • 5 replies
  • 0 likes