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Topics with Label: family premium help support

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134948 Views
  • 32 replies
  • 8 likes
  • 134948 Views
  • 32 replies
  • 8 likes

Using different accounts in family premium on google home

I have a family premium account and we have google home. How do I get it to recognise individual users? For example, I want the daily lists associated with my music preferences. For some reason it picks my husbands lists when I request. Also if I’m p...

  • Newbie
  • I have a family premium account and we have google home. How do I get it to recognise individual users? For example, I want the daily lists associated with my music preferences. For some reason it p...
  • Billy-J
  • Spotify Star
  • 905 Views
  • 1 replies
  • 1 likes
  • Family premium account
    family premium help support
    Google Home
  • 905 Views
  • 1 replies
  • 1 likes

Getting a member to join on family premium

I upgraded my spotiy to family premium and added my sons email. He received the invite, we pressed the accept invite button, he entered his information and recieved another email saying account confirmed. He never was given the opportunity to create ...

  • Casual Listener
  • I upgraded my spotiy to family premium and added my sons email. He received the invite, we pressed the accept invite button, he entered his information and recieved another email saying account c...
  • taradecker
  • Casual Listener
  • 807 Views
  • 4 replies
  • 0 likes
  • family premium help support
  • 807 Views
  • 4 replies
  • 0 likes

Solved!! Can my brother use Premium for Family while in a different state for the summer?

My brother is currently in a different state for summer camp. Can he still accept a Premium for Family invite if he's not at our home address at this moment? Or do I need to wait for him to come home send it?

  • Newbie
  • My brother is currently in a different state for summer camp. Can he still accept a Premium for Family invite if he's not at our home address at this moment? Or do I need to wait for him to come h...
  • Maxim
  • Spotify Star
  • 886 Views
  • 1 replies
  • 0 likes
  • family premium help support
    Premium for Family
    Summer Camp
  • 886 Views
  • 1 replies
  • 0 likes

FAMILY PREMIUM!!PLEASE HELP!!!

we bought a family premium two weeks ago at and there was no problem at first and then one day (a week ago) suddenly we back normal user again we didnt know why? we paid it but we cant use premium anymore.

  • Casual Listener
  • we bought a family premium two weeks ago at and there was no problem at first and then one day (a week ago) suddenly we back normal user again we didnt know why? we paid it but we cant use premium a...
  • ekilemsipka
  • Casual Listener
  • 542 Views
  • 4 replies
  • 0 likes
  • family premium help support
  • 542 Views
  • 4 replies
  • 0 likes