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Topics with Label: family premium problem

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134927 Views
  • 32 replies
  • 8 likes
  • 134927 Views
  • 32 replies
  • 8 likes

Premium upgraded to Family without my notice + someone playing songs

PlanWill become premium next month, since I now have cancelled the family premium.Country TurkeyDeviceSamsung Note 4Operating System My Question or Issue I have had the spotify premium for seven months. Turns out after the first three months, it was ...

  • Newbie
  •   Plan Will become premium next month, since I now have cancelled the family premium. Country  Turkey Device Samsung Note 4 Operating System     My Question or Issue &n...
  • Maxim
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • family premium problem
    unknown family member
  • 457 Views
  • 1 replies
  • 0 likes

Wrong postal code in Family

Hi,I was invited by my sister to Spotify Family, joined in and all went well for couple weeks. Then I received an email to verify my postal code and I filled it in, but there must have been some typo in it because I was kicked out of my Family in few...

  • Casual Listener
  •   Hi, I was invited by my sister to Spotify Family, joined in and all went well for couple weeks. Then I received an email to verify my postal code and I filled it in, but there must have b...
  • Michaela19
  • Casual Listener
  • 1163 Views
  • 2 replies
  • 0 likes
  • family premium problem
  • 1163 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Premium Family Member is still on a Free Account. Please help!

I have invited two family members to join my Family Premium Account. They both live with me. One has successfully joined, the other one seems to only been given a 'Free Account'. She recieved her invitation email and 'Accepted', but it still says Inv...

  • Newbie
  •   I have invited two family members to join my Family Premium Account. They both live with me. One has successfully joined, the other one seems to only been given a 'Free Account'. She r...
  • Katerina
  • Spotify Legend
  • 1614 Views
  • 1 replies
  • 0 likes
  • family premium problem
  • 1614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family members removed and cant join back after paying using paypal

Title says it all.My Family members got automaticaly removed once my PayPal account was charged and they could not join back. I've read the TOS carefully and I am not breaking any of them. Other than creating another account for them, what else could...

  • Visitor
  •     Title says it all. My Family members got automaticaly removed once my PayPal account was charged and they could not join back. I've read the TOS carefully and I am not breaking any o...
  • Katerina
  • Spotify Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • family premium problem
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family premium/address issue

PlanFamily PremiumCountry TRMy Question or Issue Our family members can not join the family. Two of us are asked about address detailly, but me as starter the plan did not enter the address, i was only asked about the zip code. So our addresses do no...

  • Newbie
  • Plan Family Premium Country  TR My Question or Issue  Our family members can not join the family. Two of us are asked about address detailly, but me as starter the plan did not enter t...
  • Alfredo
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • family premium problem
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Family to Premium

Hi! I know is strange, but I want to change my account from Spotify Family to Spotify Premium without lose my playlists and saved musics. I'm a member of the 'family' but I'm not the holder of the plan, so I can't change anything. Thanks.

  • Casual Listener
  • Hi! I know is strange, but I want to change my account from Spotify Family to Spotify Premium without lose my playlists and saved musics. I'm a member of the 'family' but I'm not the holder of the p...
  • imattolo
  • Community Legend
  • 578 Views
  • 3 replies
  • 0 likes
  • family premium problem
  • 578 Views
  • 3 replies
  • 0 likes

Premium family - accepted invite but still show using 'Free'version.

Hope someone can help on this? I sent out invite for Premium Family to my son, he accepted and all that - and it also showed ''congratulations, you can start using family''. But when he launches Spotify, it shows he is still using Free version. He is...

  • Newbie
  • Hope someone can help on this?   I sent out invite for Premium Family to my son, he accepted and all that - and it also showed ''congratulations, you can start using family''. But when he l...
  • 276 Views
  • 0 replies
  • 0 likes
  • family premium problem
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! Family Premium Subscription - Tab Doesn't Provide Invite Page

Just paid my $130 for one year of Spotify Family Premium.Logged in, clicked on "Premium for Family" on left side of page so I could send invites.Instead, it re-directed me to "https://www.spotify.com/us/family/", asking me to subscribe again. PLEASE ...

  • Casual Listener
  • Just paid my $130 for one year of Spotify Family Premium. Logged in, clicked on "Premium for Family" on left side of page so I could send invites. Instead, it re-directed me to "https://www.spotify...
  • gg3492
  • Casual Listener
  • 921 Views
  • 2 replies
  • 0 likes
  • family premium problem
    invite
  • 921 Views
  • 2 replies
  • 0 likes