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Topics with Label: FamilyMemberNumber

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77458 Views

64 replies

7 likes

Premium for Family
  • 77458 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

djmoono

Newbie

95186 Views

74 replies

5 likes

Premium for Family
  • 95186 Views
  • 74 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

78051 Views

43 replies

9 likes

Premium for Family
  • 78051 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208946 Views

267 replies

35 likes

Premium for Family
  • 208946 Views
  • 267 replies
  • 35 likes

Solved!!Superuser Contribution Who is Family Member 1294894?

My daughter is using 2 of my 5 family accounts. I need to remove one of them but when she looks at her account in her app it only shows a number. How do I cross reference that number back to which is the active account in my master log in? If I were ...

Music Fan

My daughter is using 2 of my 5 family accounts.  I need to remove one of them but when she looks at her account in her app it only shows a number.  How do I cross reference that number b...

Guido

Spotify Legend

770 Views

1 replies

0 likes

FamilyMemberNumber
  • 770 Views
  • 1 replies
  • 0 likes