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Topics with Label: fraud payement

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72637 Views

61 replies

6 likes

Premium for Family
  • 72637 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Lrocca

Visitor

88181 Views

70 replies

5 likes

Premium for Family
  • 88181 Views
  • 70 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

Plowking109

Visitor

69671 Views

37 replies

8 likes

Premium for Family
  • 69671 Views
  • 37 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

203077 Views

265 replies

33 likes

Premium for Family
  • 203077 Views
  • 265 replies
  • 33 likes

Fraud payement from Stockolm on debit card.. i need the money back

Why the debit card of my girlfriend received a fraud payement from spotify? She doesn't have any spotify account and i got a free spotify account.. but we aren't related in any way.She payed from her debit card the quote for a family premium 14,99eur...

Casual Listener

...er debit card the quote for a family premium 14,99euro coming from Stockolm and she didn't received neither the request for that payement (she never submitted to anyone because she doesn't have any s...

imattolo

Community Legend

1383 Views

4 replies

0 likes

fraud payement
  • 1383 Views
  • 4 replies
  • 0 likes