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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

73066 Views

61 replies

6 likes

Premium for Family
  • 73066 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

88874 Views

71 replies

5 likes

Premium for Family
  • 88874 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monkatron

Visitor

70732 Views

40 replies

8 likes

Premium for Family
  • 70732 Views
  • 40 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

203527 Views

265 replies

34 likes

Premium for Family
  • 203527 Views
  • 265 replies
  • 34 likes

Solved!! Plan for co-workers

Hi all! I spend a lot of time at work and my co-workers and me were wondering the best option for us to join as group. We started to read about the Familiar plan, and it kind of work if we use our work place address--where we're going to be using the...

Newbie

Hi all! I spend a lot of time at work and my co-workers and me were wondering the best option for us to join as group. We started to read about the Familiar plan, and it kind of work if we use o...

Bethany_Dawn

Community Legend

861 Views

1 replies

0 likes

group
Premium
work
  • 861 Views
  • 1 replies
  • 0 likes