Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Individual

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 140315 Views
  • 32 replies
  • 8 likes
  • 140315 Views
  • 32 replies
  • 8 likes

Superuser Contribution Problema por cambio de Plan Familiar a Premium Individual

PlanFamiliarCountryGuatemalaDeviceHuawei P20Operating SystemAndroid My Question or Issue Durante más de 1 año, tuve el plan familiar asociado a mi cuenta, sin ningún problema. Todos en la misma dirección, todos felices. Mi tarjeta de crédito venció y...

  • Newbie
  • ...rédito, ahora tengo un plan Premiun INDIVIDUAL y mi plan familiar desapareció.   NECESITO RECUPERAR MI PLAN FAMILIAR!!! cómo puedo hacerlo??? ahora, al intentar tener el plan familiar, inicia como u...
  • Jemi
  • Spotify Legend
  • 1017 Views
  • 1 replies
  • 0 likes
  • Familiar
    Individual
    Problema con cuenta
  • 1017 Views
  • 1 replies
  • 0 likes