Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: lost

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 95961 Views
  • 32 replies
  • 5 likes
  • 95961 Views
  • 32 replies
  • 5 likes

Solved!! Lost my credit card

Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at all and I can't found a way to talk with them. Anyone can help...

  • Casual Listener
  • Hello all,   I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at a...
  • Felixh31
  • Music Fan
  • 765 Views
  • 2 replies
  • 0 likes
  • Credit Card
    lost
    Payment
  • 765 Views
  • 2 replies
  • 0 likes

Lost all playlist?

I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and it has all disapeared. Joining the family should take with you your playlist not delete all, right?? Also, I see two p...

  • Newbie
  • I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and  it has all disapeared. Joining the family should take with y...
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • family
    lost
    Playlists
  • 285 Views
  • 1 replies
  • 0 likes