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Topics with Label: lost

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72815 Views

61 replies

6 likes

Premium for Family
  • 72815 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Lrocca

Visitor

88379 Views

70 replies

5 likes

Premium for Family
  • 88379 Views
  • 70 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

AlejaR

Moderator

70066 Views

38 replies

8 likes

Premium for Family
  • 70066 Views
  • 38 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

203241 Views

265 replies

33 likes

Premium for Family
  • 203241 Views
  • 265 replies
  • 33 likes

Solved!! Lost my credit card

Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at all and I can't found a way to talk with them. Anyone can help...

Casual Listener

Hello all,   I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at a...

31fcgas343mq7ttlndmh

Visitor

1483 Views

3 replies

0 likes

Credit Card
lost
Payment
  • 1483 Views
  • 3 replies
  • 0 likes

Lost all playlist?

I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and it has all disapeared. Joining the family should take with you your playlist not delete all, right?? Also, I see two p...

Newbie

I spent the last 2 years making the playlisr I wanted and now its all gone. I received the invitarion to join my family premium and  it has all disapeared. Joining the family should take with y...

Maxim

Spotify Star

560 Views

1 replies

0 likes

lost
Playlists
  • 560 Views
  • 1 replies
  • 0 likes