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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77458 Views

64 replies

7 likes

Premium for Family
  • 77458 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

djmoono

Newbie

95186 Views

74 replies

5 likes

Premium for Family
  • 95186 Views
  • 74 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

78051 Views

43 replies

9 likes

Premium for Family
  • 78051 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208946 Views

267 replies

35 likes

Premium for Family
  • 208946 Views
  • 267 replies
  • 35 likes

LIVING AT THE SAME ADRESS BUT CAN'T USE FAMILY SUBSCRIPTION

Hello community, Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. But regrettably whatever I do, I could not sign up to family m...

Casual Listener

Hello community,   Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. B...

bazaryan

Casual Listener

1648 Views

3 replies

3 likes

come on spotify you are bigger than this..
ip adress
not working
Subscription
  • 1648 Views
  • 3 replies
  • 3 likes