Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: number of devices allowed

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 158417 Views
  • 32 replies
  • 9 likes
  • 158417 Views
  • 32 replies
  • 9 likes

My music keeps stopping because of to many units even though we only use two

PlanPremium for Family CountryDenmark DeviceiPhone 8Samsung Galaxy 9Macbook Pro late 2016Sonos Operating SystemiOS 10 My Question or IssueMy music keeps stopping because of to many devices even though we only use two. How many units can we use at the...

  • Casual Listener
  • Plan Premium for Family   Country Denmark   Device iPhone 8 Samsung Galaxy 9 Macbook Pro late 2016 Sonos   Operating System iOS 10   My Question or Issue My m...
  • Bittencourt
  • Spotify Star
  • 684 Views
  • 4 replies
  • 1 likes
  • music stops playing
    number of devices allowed
  • 684 Views
  • 4 replies
  • 1 likes

number of devices allowed per family member on premium family plan

I currently have a premium plan where I have three devices on my account. I'm considering upgrading to a family plan so my family can use Spotify. How many devices are allowed per family member under the premium family plan?

  • Newbie
  • I currently have a premium plan where I have three devices on my account.  I'm considering upgrading to a family plan so my family can use Spotify.  How many devices are allowed per family...
  • AtlantaG
  • Music Fan
  • 553 Views
  • 2 replies
  • 0 likes
  • number of devices allowed
  • 553 Views
  • 2 replies
  • 0 likes