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Topics with Label: number of devices allowed

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77470 Views

64 replies

7 likes

Premium for Family
  • 77470 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

djmoono

Newbie

95209 Views

74 replies

5 likes

Premium for Family
  • 95209 Views
  • 74 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

78056 Views

43 replies

9 likes

Premium for Family
  • 78056 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208963 Views

267 replies

35 likes

Premium for Family
  • 208963 Views
  • 267 replies
  • 35 likes

My music keeps stopping because of to many units even though we only use two

PlanPremium for Family CountryDenmark DeviceiPhone 8Samsung Galaxy 9Macbook Pro late 2016Sonos Operating SystemiOS 10 My Question or IssueMy music keeps stopping because of to many devices even though we only use two. How many units can we use at the...

Casual Listener

Plan Premium for Family   Country Denmark   Device iPhone 8 Samsung Galaxy 9 Macbook Pro late 2016 Sonos   Operating System iOS 10   My Question or Issue My m...

Bittencourt

Spotify Star

913 Views

4 replies

1 likes

music stops playing
number of devices allowed
  • 913 Views
  • 4 replies
  • 1 likes

number of devices allowed per family member on premium family plan

I currently have a premium plan where I have three devices on my account. I'm considering upgrading to a family plan so my family can use Spotify. How many devices are allowed per family member under the premium family plan?

Newbie

I currently have a premium plan where I have three devices on my account.  I'm considering upgrading to a family plan so my family can use Spotify.  How many devices are allowed per family...

AtlantaG

Music Fan

745 Views

2 replies

0 likes

number of devices allowed
  • 745 Views
  • 2 replies
  • 0 likes