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Topics with Label: Other Payment

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72961 Views

61 replies

6 likes

Premium for Family
  • 72961 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

88655 Views

71 replies

5 likes

Premium for Family
  • 88655 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

Tomintrouble

Visitor

70399 Views

39 replies

8 likes

Premium for Family
  • 70399 Views
  • 39 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

203405 Views

265 replies

33 likes

Premium for Family
  • 203405 Views
  • 265 replies
  • 33 likes

Payment

I paid 2 days ago but I'll be charged again Although I paid 2 days ago, I was asked to pay again

Casual Listener

I paid 2 days ago but I'll be charged again   Although I paid 2 days ago, I was asked to pay again

386 Views

0 replies

0 likes

Other Payment
Student
  • 386 Views
  • 0 replies
  • 0 likes