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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 113235 Views
  • 32 replies
  • 7 likes
  • 113235 Views
  • 32 replies
  • 7 likes

Unable to Redeem Google Home Mini

I’ve already been registered and all for the google home mini; I can get as far as checkout and that’s where I’m stuck. It asks to fill out the shipping/payment info, which I do, and then I scroll to the bottom and it says “By clicking ‘COMFIRM PURCH...

  • Newbie
  • I’ve already been registered and all for the google home mini; I can get as far as checkout and that’s where I’m stuck. It asks to fill out the shipping/payment info, which I do, and then I scroll to...
  • Billy-J
  • Spotify Star
  • 1059 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 1059 Views
  • 1 replies
  • 0 likes

Google Mini Promo Broken

I saw a similar (not same issue) for this here. When I clicked the link to redeem, all seemed fine ... until I hit purchase. Then it gave me a 404 error. When I try to look at my purchases I get a 404 error. When I try the link again it doesn't apply...

  • Newbie
  • I saw a similar (not same issue) for this here.   When I clicked the link to redeem, all seemed fine ... until I hit purchase. Then it gave me a 404 error. When I try to look at my purchases...
  • Jᴀᴄᴋ
  • Roadie
  • 1046 Views
  • 9 replies
  • 0 likes
  • All Platforms
    Other
  • 1046 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Google Home Mini Promotion

I recently saw the Google Home Mini promotion and I instantly had claimed the promition. However, I had visited my email address that it linked with my Spotify and noticed I did not have an email with the promotional code. Has the email not been sent...

  • Newbie
  • I recently saw the Google Home Mini promotion and I instantly had claimed the promition. However, I had visited my email address that it linked with my Spotify and noticed I did not have an email wit...
  • hello_carolyn
  • Casual Listener
  • 21537 Views
  • 10 replies
  • 0 likes
  • Other
  • 21537 Views
  • 10 replies
  • 0 likes

Superuser Contribution 60PHP Charge on an account linked in a Family Premium Plan

Plan Premium/Family Premium Country Philippines Device iPhone 8 My Question or Issue Hello. I am wondering if someone else is experiencing this. I am the family head for this group and one of my members was charged with 60PHP. I did a live chat with ...

Spotify.JPG
  • Newbie
  • ...ope someone can help us with this! My other family member didn't experience this thing so it's really confusing.   Thanks!
  • Katerina
  • Spotify Legend
  • 875 Views
  • 1 replies
  • 0 likes
  • card
    charged for services not rendered
    Other
    Premium
  • 875 Views
  • 1 replies
  • 0 likes

members on premium convert to family premium

PlanPremium to Premium for family My Question or IssueMy husband and I are previously subscribed to premium sparately. I have enrolled us to premium for family. Will my husband still be charged for the Premium he was previously subscirbed? or will th...

  • Newbie
  • Plan Premium to Premium for family   My Question or Issue My husband and I are previously subscribed to premium sparately. I have enrolled us to premium for family. Will my husband still b...
  • ErickRGuetta
  • Community Legend
  • 995 Views
  • 2 replies
  • 0 likes
  • Other
  • 995 Views
  • 2 replies
  • 0 likes

Solved!! Normal Spotify Premium

Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich das, weil ich immer auf dieses Angebot geleitet werde und da f...

  • Newbie
  • Hallo,   ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich da...
  • Maxim
  • Spotify Star
  • 688 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Student
  • 688 Views
  • 1 replies
  • 0 likes

My friend is selling Spotify family Invite

PlanPremiumCountry GermanyDeviceAllOperating SystemAll My Question or Issue my friend sells Spotify Family invitation, it is punishable and you get a fine or account is blocked because its against the rules. What are the measures against those situat...

  • Newbie
  • Plan Premium Country  Germany Device All Operating System All   My Question or Issue   my friend sells Spotify Family invitation, it is punishable and you get a fine o...
  • Maxim
  • Spotify Star
  • 956 Views
  • 1 replies
  • 0 likes
  • Other
  • 956 Views
  • 1 replies
  • 0 likes

Change between Family Abo's

I move from a shared flat to another. They both use Spotify Family. I'd like to change from one to the other without loss of my playlists of course.How do I do that?I'm owner of none of the two running abonnements, just family member.

  • Newbie
  • I move from a shared flat to another. They both use Spotify Family. I'd like to change from one to the other without loss of my playlists of course. How do I do that? I'm owner of none of the t...
  • Maxim
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • Other
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Invite gives other username

PlanSpotify FamilyCountry PhilippinesDeviceMate 20 ProOperating SystemAndroid 9 My Question or Issue I am sending invite to my sister and brother but they cannot accept it and upon trying to enter information the account it tries to join tell its my ...

Screenshot_20181106_104349_com.UCMobile.intl.jpg
  • Newbie
  • Plan Spotify Family Country  Philippines Device Mate 20 Pro Operating System Android 9   My Question or Issue  I am sending invite to my sister and brother but they cannot a...
  • Katerina
  • Spotify Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • Other
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adress Validation Problem

My account was changed to Free because you couldn't verify my address.I'd appreciate it if you could fix this error.

  • Newbie
  • My account was changed to Free because you couldn't verify my address. I'd appreciate it if you could fix this error.
  • Peter
  • Spotify Legend
  • 585 Views
  • 2 replies
  • 1 likes
  • adress
    Other
  • 585 Views
  • 2 replies
  • 1 likes

Solved!! Combining another account for Premium

I have purchased premium and I’ve loved it, yet i wanted family premium for 12.99 so my handsome Fiancé could use his Spotify - free account - without ads. I could not figure out how to add his account to my family plan so he didn’t lose his playlist...

  • Casual Listener
  • I have purchased premium and I’ve loved it, yet i wanted family premium for 12.99 so my handsome Fiancé could use his Spotify - free account - without ads. I could not figure out how to add his a...
  • LeoRager
  • Community Legend
  • 647 Views
  • 3 replies
  • 0 likes
  • Combine
    Family premium account
    Other
    Premium
    Student
  • 647 Views
  • 3 replies
  • 0 likes

Superuser Contribution Erro na escolha do Plano

PlanPremiumCountry BrasilDevice(Moto z)Operating SystemAndroid My Question or Issue Ao trocar o número do meu cartão de crédito no Spotify automaticamente me transferiram para a conta família e eu não percebi, efetuei o pagamento, quando chegou o rec...

  • Newbie
  • Plan Premium Country  Brasil Device (Moto z) Operating System Android   My Question or Issue  Ao trocar o número do meu cartão de crédito no Spotify automaticamente me transf...
  • Bittencourt
  • Spotify Star
  • 431 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 431 Views
  • 2 replies
  • 0 likes

Problemas para pagamento

Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a ser Free. Tento de todo jeito pagar para voltar à co...

  • Casual Listener
  • Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a s...
  • Bittencourt
  • Spotify Star
  • 359 Views
  • 1 replies
  • 1 likes
  • Other
    Payment
  • 359 Views
  • 1 replies
  • 1 likes

Family plan with child out of state

Hello, I am currently a premium subscriber. I would like to start the family subscription but my son is out of state. In the family plan, it states people in the same household can use it. Can I add my son with the family plan or do I need a separate...

  • Newbie
  • Hello, I am currently a premium subscriber. I would like to start the family subscription but my son is out of state. In the family plan, it states people in the same household can use it. Can I a...
  • Billy-J
  • Spotify Star
  • 703 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 703 Views
  • 1 replies
  • 0 likes

Use spotify downloaded music from my server

Hi, I want to develop an app which uses streaming music. I was thinking to purchase a premium account allowing me to download up to 10000 songs to my local disk. I want to use those downloaded songs (stored in my server) where users of my app can lis...

  • Newbie
  • ...hose downloaded songs (stored in my server) where users of my app can listen to them freely. Is it legal to share those songs among others publicly for free?   Thanks in advance.   Best, Raúl
  • Billy-J
  • Spotify Star
  • 908 Views
  • 1 replies
  • 0 likes
  • Other
  • 908 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get the songs I want

PlanPremiumCountryTaiwanDeviceAsus ZenphoneOperating SystemAndroid My Question or IssueI love Spotify's most functions like playlist,so you can share to others.But my most big problem is that I can't get the song I want from Spotify in my reigon.I ha...

  • Newbie
  • Plan Premium Country Taiwan Device Asus Zenphone Operating System Android   My Question or Issue I love Spotify's most functions like playlist,so you can share to others.But my most b...
  • Guido
  • Spotify Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Other
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution How does Spotify determine where my home is in Spotify Family plan?

Family/ PremiumCountry United StatesDeviceMultiple PlatformsOperating SystemWindows 10, Android My Question or Issue So I signed up for Spotify Family away from my actual home. I am on my laptop at a friends house and I purchased a Family subscriptio...

  • Newbie
  • Family/ Premium Country  United States Device Multiple Platforms Operating System Windows 10, Android   My Question or Issue  So I signed up for Spotify Family away from my a...
  • Peter
  • Spotify Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • Other
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution 18app: error in payment

</ div>
</ div> I made a payment through the cultural bonus in Italy, but in the email of the account on which I paid the money there was an error, in fact the e-mail was the same as my account but with a final part different, (the one after the po
...

  • Newbie
  •   <Div> </ div>  <Div> </ div> I made a payment through the cultural bonus in Italy, but in the email of the account on which I paid the mo...
  • Peter
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Other
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution My members cannot join Spotify Premium Family

Plan PREMIUM FAMILYCountry (PH) Device(iPhone 6s)Operating System(iOS 11) My Question or Issue Hello! Have noticed a concern regarding your monthly renewal for Spotify Premium Family. It seems that I (the owner) checked my family and all 5 of them we...

  • Visitor
  • Plan PREMIUM FAMILY Country (PH)   Device (iPhone 6s) Operating System (iOS 11)   My Question or Issue  Hello! Have noticed a concern regarding your monthly renewal for S...
  • Katerina
  • Spotify Legend
  • 705 Views
  • 1 replies
  • 1 likes
  • Other
  • 705 Views
  • 1 replies
  • 1 likes