Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Plan Familiar Premium

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 95961 Views
  • 32 replies
  • 5 likes
  • 95961 Views
  • 32 replies
  • 5 likes

Superuser Contribution Family Premium plan

PlanPremiumCountryBrazil DeviceiPhone 7 My Question or IssueI have a Family Premium account, with my mother, father and 2 brothers in it, but suddenly Spotify just removed ALL of them from my premium account with no reason, since all my family member...

  • Newbie
  • Plan Premium Country Brazil  Device iPhone 7   My Question or Issue I have a Family Premium account, with my mother, father and 2 brothers in it, but suddenly Spotify just removed A...
  • SergioDavid
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • family
    plan
    Plan Familiar Premium
  • 324 Views
  • 1 replies
  • 0 likes

Spotify premium família - não está indo o endereço

Já tentei inúmeras vezes e não estou conseguindo ser aceita no plano família. Diz que o endereço está incorreto sendo que estou colocando o correto sim. Se persistir irei cancelar o plano.

  • Newbie
  • Já tentei inúmeras vezes e não estou conseguindo ser aceita no plano família. Diz que o endereço está incorreto sendo que estou colocando o correto sim. Se persistir irei cancelar o plano.
  • Bittencourt
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • Plan Familiar Premium
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan Fmailiar Premium

Disculpen, ya hace 7 dias confirme mi cuenta en spotify y de igual manera se me quitó la opcion de cuenta spotify premium yo confirme con el link que me enviaron al correo

  • Newbie
  • Disculpen, ya hace 7 dias confirme mi cuenta en spotify y de igual manera se me quitó la opcion de cuenta spotify premium yo confirme con el link que me enviaron al correo
  • SergioDavid
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • Plan Familiar Premium
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! [Family Plan] Is it 5 or 6 members?

This plan, it is me and other 5 members (6) or me and other 4 members (5)?

  • Newbie
  • This plan, it is me and other 5 members (6) or me and other 4 members (5)?
  • user-removed
  • Not applicable
  • 6676 Views
  • 1 replies
  • 0 likes
  • family
    Plan Familiar Premium
    plano familia
  • 6676 Views
  • 1 replies
  • 0 likes

Solved!! Invite E-mail to Join Family Plan is Not Being Received by Family Members

I recently joined the family plan and I had no issues inviting most of my family. When I tried to invite the last two members of my household, they would not receive the invitation email. I've double checked the emails, canceled the invitations and r...

  • Casual Listener
  • I recently joined the family plan and I had no issues inviting most of my family. When I tried to invite the last two members of my household, they would not receive the invitation email. I've d...
  • phan_times
  • Community Legend
  • 1238 Views
  • 3 replies
  • 0 likes
  • family
    family plan invite email
    invite
    invite email
    plan
    Plan Familiar Premium
    Premium
  • 1238 Views
  • 3 replies
  • 0 likes

Premium family kicked out, me saco spotify del plan premium

I was until yesterday in the family premiun plan with my sister as administrator but today Spotify kicked me out and I received a mail that said the coudn't verify my account. I have had an Spotify accoubt for a long long time and I recieved the invi...

  • Regular
  • I was until yesterday in the family premiun plan with my sister as administrator but today Spotify kicked me out and I received a mail that said the coudn't verify my account. I have had an Spotify a...
  • 435 Views
  • 0 replies
  • 0 likes
  • Family Plan
    Plan Familiar Premium
    Problemas ao ser convidado para o plano familiar premium
    Problems with premium account
  • 435 Views
  • 0 replies
  • 0 likes

Expulsado del plan familiar

Agregué a ni hermana al plan familiar ( ella vive en el mismo domicilio que todos los demás ). Utilizó por unos meses el plan y un día la expulsaron del plan familiar. Ella no cambio de domicilio.Por el momento estamos pagando un plan Premium aparte ...

  • Newbie
  • Agregué a ni hermana al plan familiar ( ella vive en el mismo domicilio que todos los demás ). Utilizó por unos meses el plan y un día la expulsaron del plan familiar. Ella no cambio de domicilio. P...
  • RisheurMordua
  • Newbie
  • 1130 Views
  • 3 replies
  • 2 likes
  • Plan Familiar Premium
  • 1130 Views
  • 3 replies
  • 2 likes