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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

macho1

Newbie

82772 Views

66 replies

5 likes

Premium for Family
  • 82772 Views
  • 66 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

Joan

Moderator

63501 Views

30 replies

8 likes

Premium for Family
  • 63501 Views
  • 30 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

198798 Views

265 replies

33 likes

Premium for Family
  • 198798 Views
  • 265 replies
  • 33 likes

Superuser Contribution I register my son with exact address but still cannot register to family plan

PlanPremiumCountry IndonesiaDeviceGalaxy a7 2016Operating SystemAndroid My Question or Issue I take a family plan and register my son. it was successful couple months ago, but suddenly being kicked out and I cannot register him back untilk now even I...

Newbie

Plan Premium Country  Indonesia Device Galaxy a7 2016 Operating System Android   My Question or Issue  I take a family plan and register my son. it was successful couple m...

Melody

Spotify

586 Views

2 replies

0 likes

pleasehelp
  • 586 Views
  • 2 replies
  • 0 likes