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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
78532 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
57776 Views
23 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195251 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28929 Views
44 replies
4 likes
PlanPremiumCountry Dominican RepublocDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue I have a Premium account and I want to change it to a Family Premium one. Will it change from one to another or will both be charged?
...t to a Family Premium one. Will it change from one to another or will both be charged?
Casual Listener
1351 Views
2 replies
0 likes
Hi, I just sent all my family members the invitation of my Premium Family Plan but every time they write the address it says its wrong. I can´t remember what did I exactly write on it so what can I do? Thanks of the help.
Hi, I just sent all my family members the invitation of my Premium Family Plan but every time they write the address it says its wrong. I can´t remember what did I exactly write on it so w...
Spotify Star
1925 Views
5 replies
1 likes
PlanFamily PremiumCountry ChileMy Question or Issue Hi, please your help, because one of our family members can't connect to our premium account. I sent the invitation and she still can't join. She added the address and nothing. What can we do?
Plan Family Premium Country Chile My Question or Issue Hi, please your help, because one of our family members can't connect to our premium account. I sent the invitation and she s...
Spotify Star
879 Views
1 replies
0 likes
Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es Chile(asumo por eso no puede tener exito la invitac...
Soy miembro premium de spotify hace ya bastante tiempo. Estuve en Perú con ese plan, luego me mude a Chile y hace poco me suscribi al plan familiar. Invité a mi esposa pero su pais de suscripcion es ...
Roadie
1315 Views
1 replies
0 likes
Hello mates. I got Spotify Premium family and use this with my wife together. We both have iPhones, I am the admin. I also use spotify on my iPad and Macbook, but do not use them for downloading music for offline use. My iPhone: Everything works fine...
Hello mates. I got Spotify Premium family and use this with my wife together. We both have iPhones, I am the admin. I also use spotify on my iPad and Macbook, but do not use them for d...
738 Views
0 replies
0 likes
Hola.Tengo una cuenta premium (me quedan 25 días para la siguiente renovación) y quiero hacer un Plan Famliar con mis compañeros de piso.Si el cambio de Premium a Plan Familiar lo hiciese hoy:¿Qué pasa con los 25 días que me quedan de Premium?¿Tengo ...
Hola. Tengo una cuenta premium (me quedan 25 días para la siguiente renovación) y quiero hacer un Plan Famliar con mis compañeros de piso. Si el cambio de Premium a Plan Familiar lo hiciese hoy: ...
Roadie
699 Views
1 replies
0 likes
