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The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I'm trying to accept an invite to a family plan. When I search for the same address the main account owner has, it's not coming up. The advice from Spotify says 'If your address doesn’t autocomplete, enter the entire address, then select Find.' - thi...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
If I recently paid for a month of Spotify premium and then switch to the family plan, do I have to make the monthly payment again or am I charged until the next month?
PlanPremium FamilyCountryGermanyDeviceiPhone 12My Question or IssueI invited my wife by sending the link and she accepted. The address verrification was okay. She got the message, that she has "premium family" now. But she got ads while playing music...
PlanPremiumCountryAustraliaDeviceGoogle Nest MiniMy Question or IssueHiI have a Google Nest Mini for my 7yo son and I'd like him to be able to use his voice match (on his Google Child account) to use his own Spotify Kids account on that Nest Mini.The...
I want to start listening to audiobooks on my premium family plan, but have just discovered my husband is our plan manager and so only he can. He has no interest in audiobooks. This is absolutely ridiculous that we can't make use of a feature we're p...
Good morning,I've been paying for a family premium account for years. We all live at the same address.Suddenly, this morning, my sister was excluded. She's received a mail informing her that the account owner (me) has not confirmed the address. The a...
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Hi, I have got a family subscription. Unfortunatelly the family management account is set to one of my kids.Is it possible to switch it to one of the other family accounts as "master account"? Thanks and regards
How long after I send an invitation link for Spotify family is the link valid befor I have to create a new link?
After sharing a single premium account across our family for a number of years we finally decided we needed to upgrade to a family plan. I would like to make one of the new accounts added to the plan (my account) the plan manager and let my daughter ...
PlanPremiumCountryIrelandDeviceMotorola Edge 20LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am the family plan manager. I am unable to remove a member. When I follow the steps to remove a...
PlanFree/PremiumMy Question or IssueI left a Family Premium plan with my old apartment and want to join a new with my wife in our new house. However, I cannot join as I get a message that I cannot join as only every 12 months. I am quite sure I have ...
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Hi, I can't join the family plan, we live in the same house and when I put in the address it says it's wrong, even though it's exactly the same as the owner of the plan.I recently left another family plan, I don't know if that has any influence.I hop...
PlanFree. I was on premium family before my subscription endedCountryCameroun DeviceiPhone XROperating System(iOS 17
Hello folks, I can't add my family to my Family Premium plan as the Google Maps-powered address field doesn't autocomplete. I've been messaging with Spotify support for around 4 hours now, have tried everything: multiple different browsers, different...
Hi, I'm struggling with my family account (France).I'm the owner and since a while i can't add other people on it. 4 slots are working well and I have 2 slots still available. When i share my link to add somebody, he can't achieve the connexion.When ...
PlanPremiumCountryBrazilDeviceM34Operating SystemAndroid Knox My Question or IssueEstou colocando o endereço da minha casa para participar do plano família mas da erro, coloco um endereço próximo a minha casa para ver se vai e fala que nao é o mesmo ...