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Topics with Label: Premium for Family

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 128374 Views
  • 32 replies
  • 8 likes
  • 128374 Views
  • 32 replies
  • 8 likes

Solved!!Superuser Contribution Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

  • Newbie
  • Plan Premium Family   Device (iPad)   Operating System (iOS latest)   My Question or Issue Hi, when i browse my app under my account, I can see audiobooks which are able to b...
  • Kahonez
  • Casual Listener
  • 66747 Views
  • 108 replies
  • 12 likes
  • Premium for Family
  • 66747 Views
  • 108 replies
  • 12 likes

Spotify Premium Duo

I have Spotify Premium Duo and when my wife tries to accept the invite it says that addresses do not match, despite the fact that they are exactly the same, chosen from suggested by Google I don't get why and it's irritating

  • Casual Listener
  • I have Spotify Premium Duo and when my wife tries to accept the invite it says that addresses do not match, despite the fact that they are exactly the same, chosen from suggested by Google   I...
  • Maxim
  • Spotify Star
  • 69 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 69 Views
  • 3 replies
  • 0 likes

Superuser Contribution 5 Members of my Amazon Household + 5 Spotify Family Plan Profiles

PlanPremium Family My Question or IssueI have 5 members in my Amazon Household.I have 5 Profiles in my Spotify Family Plan.Everyone has their own Echo Device.I am certain there must be some way for each of us to be listening to our own profile simult...

  • Casual Listener
  • Plan Premium Family   My Question or Issue I have 5 members in my Amazon Household. I have 5 Profiles in my Spotify Family Plan. Everyone has their own Echo Device. I am certain there m...
  • ddddddawdawdadw
  • Newbie
  • 2442 Views
  • 7 replies
  • 0 likes
  • Premium for Family
  • 2442 Views
  • 7 replies
  • 0 likes

Superuser Contribution Premium Family invitation link expired

I tried joining my family's Premium for Family, by following the invitation-link. I worked the first time, but my account was still connected to the premium-plan I had before, so I clicked to deactivate this Premium-account, but it also deactivated m...

  • Visitor
  • I tried joining my family's Premium for Family, by following the invitation-link. I worked the first time, but my account was still connected to the premium-plan I had before, so I clicked to d...
  • Joan
  • Moderator
  • 854 Views
  • 6 replies
  • 0 likes
  • Premium for Family
  • 854 Views
  • 6 replies
  • 0 likes

I'm traveling to another country for a week. Can I still use my family premium plan?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 49 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Spotify Family with Alexa

Hi All, I have Spotify Premium Family with 4 users and we all use Spotify on our phones, in our cars and on Alexa's in the house.The problem I have is that if I'm listening on my phone or in the car and somebody at home starts to play music on one of...

  • Casual Listener
  • Hi All,   I have Spotify Premium Family with 4 users and we all use Spotify on our phones, in our cars and on Alexa's in the house. The problem I have is that if I'm listening on my phone o...
  • Sergio_Mtz_C
  • Newbie
  • 603 Views
  • 8 replies
  • 0 likes
  • Premium for Family
  • 603 Views
  • 8 replies
  • 0 likes

Superuser Contribution Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

  • Music Fan
  • My wife is a keen listener of e-books and I am not.  I am the Plan Manager for our family account.  There are 3 users me, my wife and my daughter.  I cannot transfer access to e-B...
  • Bittencourt
  • Spotify Star
  • 141 Views
  • 6 replies
  • 0 likes
  • Premium for Family
  • 141 Views
  • 6 replies
  • 0 likes

Superuser Contribution Suspendre un membre de la famille sans le supprimer

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueComment puis-je suspendre l'accès à un membre de ma famille à mon compte Spotify Famille...

  • Casual Listener
  • Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Comment...
  • MihailY
  • Moderator
  • 66 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 66 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duda plan familiar

Me sacaron de el plan familiar de mi ex novia, por obias razones, pero tiene unos días que lo habia abierto, no puedo a ingresar a un grupo nuevo? o puedo hacer mi propio grupo familiar?

  • Casual Listener
  • Me sacaron de el plan familiar de mi ex novia, por obias razones, pero tiene unos días que lo habia abierto, no puedo a ingresar a un grupo nuevo? o puedo hacer mi propio grupo familiar?  
  • Eni
  • Moderator
  • 192 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 192 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't download Spotify Kids for iOS in Switzerland.

PlanPremium FamilyCountrySwitzerlandDeviceipadOperating System(iOS 15.6.1 My Question or IssueI previously let my kids listen through my spotify account. Since I have seen that there is now spotify kids I have changed my subscription to premium famil...

  • Visitor
  • Plan Premium Family Country Switzerland Device ipad Operating System (iOS 15.6.1   My Question or Issue I previously let my kids listen through my spotify account. Since I have seen t...
  • Ray81
  • Newbie
  • 1960 Views
  • 13 replies
  • 6 likes
  • Premium for Family
  • 1960 Views
  • 13 replies
  • 6 likes

Superuser Contribution Cant pay for plan.

I've tried paying via PayPal and also tried entering my card directly under my account, but it doesn't work.Jerg has deleted cookies and tried 3 different browsers without success. my bank says that the problem lies with Spotify, but it is difficult ...

  • Casual Listener
  • I've tried paying via PayPal and also tried entering my card directly under my account, but it doesn't work. Jerg has deleted cookies and tried 3 different browsers without success. my bank says tha...
  • Susan_GP
  • Moderator
  • 109 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 109 Views
  • 5 replies
  • 0 likes

Solved!! Change plan from family plan to premium plan

PlanPremiumCountryTurkeyDeviceIphone 13Operating SystemiOS 17 My Question or IssueHi,I want to leave family plan. However, when i try to change my plan, spotify offers me only free plan. I want to select Premium plan to not lose my premium account. P...

  • Casual Listener
  •   Plan Premium Country Turkey Device Iphone 13 Operating System iOS 17   My Question or Issue Hi, I want to leave family plan. However, when i try to change my plan, spotify o...
  • Maxim
  • Spotify Star
  • 86 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 86 Views
  • 3 replies
  • 0 likes

Solved!! Unable To Turn On Canvas

 PlanPremium FamilyCountryLithuaniaDeviceSamsung Galaxy A22 5GOperating SystemAndroid 13 My Question or IssueI can not turn on canvases. I've already tried reinstalling and everything, but it just doesn't work.

Screenshot_20231101_120002_Spotify.jpg
  • Casual Listener
  •   Plan Premium Family Country Lithuania Device Samsung Galaxy A22 5G Operating System Android 13   My Question or Issue I can not turn on canvases. I've already tried reinstalling a...
  • dolya
  • Newbie
  • 296 Views
  • 6 replies
  • 0 likes
  • Premium for Family
  • 296 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify family link isn’t working

PlanPremium familyCountryUKDeviceiPhone 12 Pro MaxOperating SystemIOS 16 My Question or IssueEvery time I am sending my boyfriend a link to join my Spotify family plan, the link when opening just displays a Spotify page with an error 404 image. I hav...

  • Casual Listener
  •   Plan Premium family Country UK Device iPhone 12 Pro Max Operating System IOS 16   My Question or Issue Every time I am sending my boyfriend a link to join my Spotify family p...
  • Elliminiator
  • Casual Listener
  • 3572 Views
  • 14 replies
  • 0 likes
  • Premium for Family
  • 3572 Views
  • 14 replies
  • 0 likes

Upgraded to Family I cannot add members

I signed up to Spotify many years ago and my account country in UK.I now live in Spain I was on Individual Premium, today I changed to the Family Plan. My Question or IssueHowever, to add members to the plan I need to enter my address.But Spotify onl...

  • Visitor
  • I signed up to Spotify many years ago and my account country in UK. I now live in Spain   I was on Individual Premium, today I changed to the Family Plan.    My Question or I...
  • osornios
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 74 Views
  • 1 replies
  • 0 likes

Premium Family Plan Manager Sees Unlocked Audiobooks But No Play Option

PlanPremium FamilyCountryUSADeviceiPhone 13Operating Systemlatest iOS My Question or IssueI’m the plan manager for our US premium family plan for which I autopay monthly. In the iOS Spotify app, I can see audiobooks and none have a lock on them. I ca...

  • Visitor
  • Plan Premium Family Country USA Device iPhone 13 Operating System latest iOS   My Question or Issue I’m the plan manager for our US premium family plan for which I autopay monthly. I...
  • Maxim
  • Spotify Star
  • 86 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 86 Views
  • 1 replies
  • 0 likes

Solved!! Privacidad Plan Premium Familiar

Hola, Soy el administrador de cuenta a Premium Familiar, y me gustaría saber si existe alguna forma de evitar que los miembros puedan ver el nombre de los demás miembros del Plan Familiar. Es decir, tener privacidad y que yo sea la única persona que ...

  • Casual Listener
  • Hola,   Soy el administrador de cuenta a Premium Familiar, y me gustaría saber si existe alguna forma de evitar que los miembros puedan ver el nombre de los demás miembros del Plan Familiar. E...
  • ximidiaz
  • Visitor
  • 1165 Views
  • 3 replies
  • 2 likes
  • Premium for Family
  • 1165 Views
  • 3 replies
  • 2 likes

Top up Audiobooks Hours

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

  • Regular
  • We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the f...
  • Mfarrell1
  • Casual Listener
  • 21670 Views
  • 30 replies
  • 6 likes
  • Premium for Family
  • 21670 Views
  • 30 replies
  • 6 likes

Cancel family premium

PlanPremiumCountryCzech Republic Device(iPhone 13 pro, iPhone 13 Pro Max, iPhone 13mini, iPhone 14 Pro)Operating System(iOS 17.3.1) My Question or IssueOur main member died and we don’t know the login. And we need to cancel the family premium.

  • Casual Listener
  • ...ain member died and we don’t know the login. And we need to cancel the family premium.
  • Bittencourt
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobooks

I am account manager on family plan. I can listen to audiobooks on web app but locked in phone app

  • Visitor
  • I am account manager on family plan. I can listen to audiobooks on web app but locked in phone app
  • Vasil
  • Moderator
  • 295 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 295 Views
  • 2 replies
  • 0 likes