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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium Family CountryAustralia Device(iPhone My Question or Issuewhy am I receiving regionally relevant adds in the middle of podcasts?I am a premium family member and had thought we paid to remove these interruptions
PlanPremiumCountryUnited StatesDeviceiPod TouchOperating SystemiOS 15.7.8 My Question or IssueI am trying to add an additional account to my Premium plan. It is a Kids Spotify account. This will be the second Kids Spotify user that is on my account. ...
hi. i need a pro here. i've searched but cannot find any complete answers. thanks! i have lived in Portugal for 8 years, moving from USA where I started my Spotify premium account. After moving, I kept the account as an USA account since everything s...
Ik wil mijn abonnement Premium Duo overzetten naar Premium Family omdat er meerdere mensen in huis zijn die er gebruik van willen maken. Wanneer ik deze optie selecteer geeft hij een ‘error’ aan. Mogelijk kom ik niet in aanmerking omdat ik het abonne...
PlanPremiumCountryUSADeviceIBM-compatible PC and Cell PhoneOperating SystemWindows 10 and Android My Question or IssueRecently, Spotify is also playing other songs inspired by my liked songs when I select my liked songs. How do I ensure this requirem...
When trying to add my kids to the Spotify family account, the accounts aren't picking up the same address. I type in both to make sure and it's still saying not the same address. How can I fix this? PlanPremiumCountry DevicePC Operating System Window...
PlanPremium FamilyCountryUSADeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhy are random songs playing when I select a private playlist I made that contains hundreds of songs I chose. I have no option to even delete these AWFUL songs Sp...
PlanPremiumCountryUSADeviceIphone 12Operating System My Question or Issue My husband is the Owner of the family plan. He has 3 playlist and I have 20. We want to transfer most of my playlists to our child. However, when we go to her Settings and it o...
I want to turn of the filter for one of my family members, but the switch to toggle stays grey both ways. Not sure why? I think it is stuck on block.
PlanPremiumCountryUSA Device Operating System My Question or IssueMy daughter has lost her access to my premium family plan, why is that?
I just cancelled my duo premium plan. My father invited me with a link to join his premium 6 member family plan. However, the link does not work once I put our address in and clicked confirm. The error says "There is a problem try again later." I hav...
PlanPremiumCountryUSA/ItalyMy Question or IssueI cancelled my old US card, so I need to update to my new Italian card. When I change the country and the address on the payment details it defaults me back to the individual plan and won't let me go bac...
PlanFamilyCountryCanadaDeviceiPhone 11 Pro - spare device, with no email/messenger/whatsappOperating SystemiOS 16.6 My Question or IssueI'm following the steps on how to "manage your family plan", but can't send an invite to use the spare spot as the...
Hello,I already have a premium duo account with my husband, and my daughter has her own premium account. We would like to subscribe to a family account, so my daughter sent me an invitation, but I have this message "An error has occured" ... What cou...
PlanPremiumCountry thailand Device(iPhone 13 pro)Operating System(iOS 16,.) My Question or IssueIs there any ways i can check who were my family members in the previous premium family package because this year i've changed to a new family member. rig...
Hey, I cannot accept an invite by link to a family plan, I've tried multiple times on different days, different browsers but the error message "There was a problem, please try again later" keeps popping up. Any idea?
PlanPremium FamilyCountrySingapore DeviceiPhone, oppo etc. My Question or IssueBuggy Invite link. I have several issues just trying to invite my family members into the premium plan.First off, I can only send an invite link to my family members. This...
Hi, I've been trying for several days to add my husband to my family premium subscription without success. Every time I send the link to him and he tries to connect it says "an error has occurred, please try again later".We've tried uninstalling the ...
Plan: FreeCountry: HungaryDevice: Motorola G31 Operating System: Android I received an invitation to our family account, but after typing in the address, the app tells me I can't join because I'm abroad. I checked and my location is correctly set, th...
I bought a Samsung device and it included a trial for 3 months of Spotify Premium at no charge. It gives me instructions on how to activate it but the option for activation is not seen in the screen to activate it. Through Spotify support, they recom...