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Topics with Label: Premium for Family

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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 131650 Views
  • 32 replies
  • 8 likes
  • 131650 Views
  • 32 replies
  • 8 likes

Superuser Contribution Not able to join family because 7 days window for verification had been missed

PlanFreeCountrySlovakia My Question or Issue Hello everybody, I had been a member of spotify family for several years. On 22nd of September I receiver email saying that I have to confirm my address by 29th to keep access to spotify premium. I wanted ...

  • Newbie
  • Plan Free Country Slovakia   My Question or Issue   Hello everybody, I had been a member of spotify family for several years. On 22nd of September I receiver email saying that I h...
  • martha_luisa
  • Regular
  • 693 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 693 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Connect working ONLY with one account

Hi! Me and my wife have 2 Premium accounts (linked to the same Family account), and used Spotify Connect on our Cambridge Audio (Minx II) device in the living room: both were able to see the Connect device and start playing music. However since a cou...

  • Casual Listener
  • Hi!   Me and my wife have 2 Premium accounts (linked to the same Family account), and used Spotify Connect on our Cambridge Audio (Minx II) device in the living room: both were able to see t...
  • Radodziej
  • Newbie
  • 7751 Views
  • 21 replies
  • 2 likes
  • Premium for Family
  • 7751 Views
  • 21 replies
  • 2 likes

Superuser Contribution My family members have been notified that their premium has been cancelled

PlanFamily premium CountryMexico DeviceSamsung a51Operating SystemAndroid My Question or IssueMy family members have been notified that I have cancelled their premium family plan, but I haven't.. They still appears on the list of participants, what c...

  • Newbie
  • Plan Family premium  Country Mexico  Device Samsung a51 Operating System Android   My Question or Issue My family members have been notified that I have cancelled their p...
  • Dian
  • Spotify Legend
  • 1231 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1231 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium Family Refused

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, i was a family member from my father´s account, but i married and tryed to move to my hus...

  • Regular
  • ...as a family member from my father´s account, but i married and tryed to move to my husband family account. When i "linked" to my husband account, the system refused because the address were d...
  • Lyubka
  • Moderator
  • 427 Views
  • 9 replies
  • 0 likes
  • Premium for Family
  • 427 Views
  • 9 replies
  • 0 likes

Superuser Contribution Adding an aditional family member fails; due to not matching adresses

The street number contains a slash.After entering the hole adress with the slash (during the invitation acceptance process) Spotify removes the slash in the house number and therefore does not recognize matching adresses, which are necessary.Can anyb...

  • Visitor
  • The street number contains a slash. After entering the hole adress with the slash (during the invitation acceptance process) Spotify removes the slash in the house number and therefore does not reco...
  • Dian
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 215 Views
  • 1 replies
  • 0 likes

premium family

Hello,i currently have a personal premium account but I'd like to register members of my family. Because I was paying through Bouygues and that they have stopped their collaboration since nov.18th, I would like Spotify to allow me the access to their...

  • Visitor
  • Hello, i currently have a personal premium account but I'd like to register members of my family. Because I was paying through Bouygues and that they have stopped their collaboration since nov.18th...
  • Bittencourt
  • Spotify Star
  • 318 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 318 Views
  • 3 replies
  • 0 likes

Kids app needs repeat option

I've just created kids accounts for my two daughters, being tired of them always wanting to listen to the same song over and over. It didn't take many seconds after installing the kids app to notice the lack of possibility to repeat a song. Please gi...

  • Casual Listener
  • ...otice the lack of possibility to repeat a song. Please give us this feature, so I don't have to listen to twinkle twinkle anymore. Plan Family Premium Country Sweden Operating System Android  
  • iannoli
  • Newbie
  • 3333 Views
  • 6 replies
  • 4 likes
  • Premium for Family
  • 3333 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution Despite pairing Spotify with Alexa, only Amazon Music is played

Hello,My name is Piotr. I used to use Amazon Music Unlimited and today I switched to Spotify Premium Family.I now have the following problem. After I bought Spotify and also installed the app, I reinstalled the Alexa app (I have an Android phone). Th...

  • Casual Listener
  • Hello, My name is Piotr. I used to use Amazon Music Unlimited and today I switched to Spotify Premium Family. I now have the following problem. After I bought Spotify and also installed the app, I...
  • OscarDC
  • Moderator
  • 2076 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 2076 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I choose which user to listen to?

PlanPremium familyCountry US DeviceVarious phones, Google home, Alexa, cars My Question or IssueLooking to upgrade to a family plan. I've read about logging out of the various devices so that a user can login again using the family plan (as I underst...

  • Casual Listener
  •   Plan Premium family Country US   Device Various phones, Google home, Alexa, cars   My Question or Issue Looking to upgrade to a family plan. I've read about logging out of t...
  • Yordan
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! How to prevent family plan members from seeing each other ?

I have a premium family plan, and I want to know if plan members can see each other, and if so, is there a way to prevent it? Thanks.

  • Newbie
  • I have a premium family plan, and I want to know if plan members can see each other, and if so, is there a way to prevent it? Thanks.
  • Maxim
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 280 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why I can't join to family account?

Hello, I used spotify premium in family account for years now, but on 19.03 i was kicked out for no reason. Then i contact our host and we check that I'm no more in family. Hi try to invite me, but i see that message: You can’t join this planWe could...

  • Newbie
  • Hello,   I used spotify premium in family account for years now, but on 19.03 i was kicked out for no reason. Then i contact our host and we check that I'm no more in family.  &n...
  • yeonglerr
  • Visitor
  • 6570 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 6570 Views
  • 2 replies
  • 0 likes

Account Question

My daughter has a regular Spotify Premium Individual account. I (mom) just signed up for Spotify Premium Family. How can she transfer to my plan without losing all her playlists, etc?

  • Visitor
  • My daughter has a regular Spotify Premium Individual account. I (mom) just signed up for Spotify Premium Family. How can she transfer to my plan without losing all her playlists, etc?  
  • AdamDam
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 151 Views
  • 1 replies
  • 0 likes

Can't add my daugthers to the premium family plan

Family Plan Premium Spain. I just bought the Family plan after cancelling Apple Music. I went to my account and created the home address (Spain) and send the link to my daughters. They put in the same address like me, but get the message, that it see...

  • Regular
  • Family Plan Premium Spain.   I just bought the Family plan after cancelling Apple Music. I went to my account and created the home address (Spain) and send the link to my daughters.  &n...
  • Michaelgimm
  • Regular
  • 345 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 345 Views
  • 3 replies
  • 0 likes

Superuser Contribution Free to Premium family share

I upgraded from free to premium family share. I did the upgrade on my Mac. However it has not transferred to my iPhone. The iPhone thinks I am still using free Spotify. As a result I can not download my songs. PlanFree/Premium family shareAustralia T...

  • Visitor
  • I upgraded from free to premium family share. I did the upgrade on my Mac. However it has not transferred to my iPhone. The iPhone thinks I am still using free Spotify. As a result I can not d...
  • Kiril
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changed plan from dou premium to family premium

Plan Premium Country Pakistan Device OnePlus 7t pro Operating System Android 11 My Question or Issue I had 2 days before my duo plan was expired so I decided to upgrade to family premium but on my Spotify account it's still showing duo premium not fa...

  • Casual Listener
  • ...ecided to upgrade to family premium but on my Spotify account it's still showing duo premium not family premium I'm confused since I paid the amount for family plan I have attached pictures for proof p...
  • AlejaR
  • Moderator
  • 270 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 270 Views
  • 3 replies
  • 0 likes

Solved!! My current family premium owner cant log in with her email

Hello, my issue is that I want to change the payment method and owner for the family premium subscription but I am only a member of the plan. The admin can't log into her Spotify with any email, she can't remember which email she used. We were planni...

  • Casual Listener
  • Hello, my issue is that I want to change the payment method and owner for the family premium subscription but I am only a member of the plan. The admin can't log into her Spotify with any email, s...
  • tiniee
  • Casual Listener
  • 228 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution erro adding a new member to the family plan

Hi im from Chile and i have a problem. Im trying to add a new user to the family plan but the next message pop up (the addres didnt match) i dont know why this is happen, because the addres entered is correct (same addres registered in the profile of...

  • Visitor
  • Hi im from Chile and i have a problem.   Im trying to add a new user to the family plan but the next message pop up      (the addres didnt match)   i dont know why t...
  • Vasil
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 253 Views
  • 1 replies
  • 0 likes

Adding someone to Family Premium plan from Vodafone account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my own individual Premium account to a Family Plan account and add my son to...

  • Visitor
  • ...ant to change my own individual Premium account to a Family Plan account and add my son to it.  My son already has Premium via Vodafone.  If he cancels his Vodafone subscription can he join t...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 136 Views
  • 1 replies
  • 0 likes

Change family plan administrator

I believe I have to cancel and restart my subscription due to wanting to remove the current plan administrator. Recently divorced and trying to separate these types of accounts but I don't want the other members to lose playlists and history in doing...

  • Newbie
  • I believe I have to cancel and restart my subscription due to wanting to remove the current plan administrator.  Recently divorced and trying to separate these types of accounts but I don't want...
  • AdamDam
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Warning popup every time I try to switch devices.

Plan Premium - Family Device Pixel 4a Operating System Multiple Win10 computers Question or Issue Lately (as in the last few days since 7/16/22) when I have gone to switch spotify playing on one of my devices to another, I have gotten a popup message...

  • Regular
  • Plan   Premium - Family   Device   Pixel 4a   Operating System   Multiple Win10 computers   Question or Issue   Lately (as in the last few d...
  • Thebrowncoat
  • Visitor
  • 1058 Views
  • 10 replies
  • 3 likes
  • Premium for Family
  • 1058 Views
  • 10 replies
  • 3 likes