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Topics with Label: PREMIUM INTRODUCTION OFFER

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

73303 Views

61 replies

6 likes

Premium for Family
  • 73303 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

MadMarkTCB

Visitor

89425 Views

71 replies

5 likes

Premium for Family
  • 89425 Views
  • 71 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monkatron

Visitor

71286 Views

40 replies

8 likes

Premium for Family
  • 71286 Views
  • 40 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

204069 Views

265 replies

34 likes

Premium for Family
  • 204069 Views
  • 265 replies
  • 34 likes

Solved!! My family members have stopped being recognized as having a valid address

We have been using the family option with no problem for a couple of months, but suddenly I am receiving messages that my address is not valid. I tried using the link in the email provided and it just goes to the sign up page for premium for family a...

Newbie

We have been using the family option with no problem for a couple of months, but suddenly I am receiving messages that my address is not valid. I tried using the link in the email provided and it j...

Bittencourt

Spotify Star

757 Views

1 replies

0 likes

Ongoing Issues
PREMIUM INTRODUCTION OFFER
Switched to Free
  • 757 Views
  • 1 replies
  • 0 likes

Premium for family adding members

Hi all A colleague of mine just upgraded to premium for family.The owner of the account invited the kids to add to the family account.But when I was looking with them its didn't work.They got the mail and the button to accept the invite but when I do...

Casual Listener

Hi all   A colleague of mine just upgraded to premium for family. The owner of the account invited the kids to add to the family account. But when I was looking with them its didn't work. T...

496 Views

0 replies

0 likes

Premium
PREMIUM INTRODUCTION OFFER
  • 496 Views
  • 0 replies
  • 0 likes

Solved!! [Family] Allow Family Members with a different Address

so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address was incorrect, it was too late and now i dont have sp...

Newbie

so... my father paid for the family spotify premium but he put his office address and i didnt knew that, so i put my home address, when i realize that I recived the e-mail, saying that the address w...

Maxim

Spotify Star

1140 Views

1 replies

0 likes

address
Family Member
PREMIUM INTRODUCTION OFFER
  • 1140 Views
  • 1 replies
  • 0 likes