Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: premium problem

Labels

Forum Posts

Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

SimplySierra

Newbie

78946 Views

65 replies

5 likes

Premium for Family
  • 78946 Views
  • 65 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

jayperdue

Casual Listener

58265 Views

23 replies

8 likes

Premium for Family
  • 58265 Views
  • 23 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

195495 Views

265 replies

33 likes

Premium for Family
  • 195495 Views
  • 265 replies
  • 33 likes

Premium for family paid but not working

PlanPremiumCountryUnited Kingdom DeviceNexus 5xOperating SystemAndroid 8.1 My Question or Issue I have been a member of the Family premium subscription for almost a year now. Roughly a week ago Spotify said I was using the free version and I had to u...

Roadie

Plan Premium Country United Kingdom  Device Nexus 5x Operating System Android 8.1   My Question or Issue  I have been a member of the Family premium subscription for almost a...

Billy-J

Spotify Star

503 Views

1 replies

0 likes

premium problem
  • 503 Views
  • 1 replies
  • 0 likes