Help Wizard

Step 1

NEXT STEP

Topics with Label: Premium

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 130602 Views
  • 32 replies
  • 8 likes
  • 130602 Views
  • 32 replies
  • 8 likes

Superuser Contribution Kicked out suddenly

I had been on spotify premium last Sept.25, suddenly removed from the spotify premium last Sept.29.. I fogot to verify it, but the email for the verification said they’ll removed it if I had not verified within 7days, but it is bot not yet due, that ...

  • Newbie
  • I had been on spotify premium last Sept.25, suddenly removed from the spotify premium last Sept.29.. I fogot to verify it, but the email for the verification said they’ll removed it if I had not v...
  • Katerina
  • Spotify Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • Premium
  • 371 Views
  • 1 replies
  • 0 likes

I can not accept premium invitation for not receiving the email

PlanFreeCountry BrasilDeviceMotorola g3 and desktopOperating SystemAndroid and Windowns 7 My Question or Issue I'm having trouble accepting invitation to a family plan because I do not receive the email to accept. I sought every possible way to accep...

  • Casual Listener
  • Plan Free Country  Brasil Device Motorola g3 and desktop Operating System Android and Windowns 7   My Question or Issue  I'm having trouble accepting invitation to a family p...
  • user-removed
  • Not applicable
  • 953 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 953 Views
  • 4 replies
  • 0 likes

One email - family premium

PlanPremiumCountry NZDeviceiphoneOperating SystemiOS 10 My Question or Issue Kids are too young for email - how do I connect them to family premium?

  • Newbie
  • Plan Premium Country  NZ Device iphone Operating System iOS 10   My Question or Issue  Kids are too young for email - how do I connect them to family premium?
  • Jose_M
  • Spotify Star
  • 286 Views
  • 1 replies
  • 1 likes
  • Premium
  • 286 Views
  • 1 replies
  • 1 likes

Re-registration with the same credit card

HeyI also asked the question in the accounting forum. I ask you here just to be sure.I wanted to change my username and realized I could only do so by deleting my account and creating a new account under the name I want.I have a premium account. my q...

  • Casual Listener
  • ...reating a new account under the name I want. I have a premium account. my question is, if I delete my account, can I create a new account with the new username but with the same e-mail and credit c...
  • Billy-J
  • Spotify Star
  • 691 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium uyelik

3 ay önce Spotify kullanmaya başladığımda Premium aile üyeliği yaptırmıştım fakat ilk 3 ay ücretsiz olduğunu sonradan fark ettim ve şuan üyeliğim bitti. 1 aylık ücretini ödediğim üyeliğin boşa gittiğini ve şuan kullanılması gerektiğini düşünüyorum. K...

  • Newbie
  • 3 ay önce Spotify kullanmaya başladığımda Premium aile üyeliği yaptırmıştım fakat ilk 3 ay ücretsiz olduğunu sonradan fark ettim ve şuan üyeliğim bitti. 1 aylık ücretini ödediğim üyeliğin boşa g...
  • Katerina
  • Spotify Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • Premium
  • 525 Views
  • 1 replies
  • 0 likes

Premium Family direkt wieder gekündigt, ersten Monat trotzdem bezahlen?

Hi,ich habe gerade eben Premium Family für meinen Account gemacht. Jetzt wurde mir gesagt, es besteht bereits ein Family Account bei uns. Ich habe dann direkt wieder gekündigt, muss ich diesen Monat trotzdem zahlen? ich habe Spotify noch nicht genutz...

  • Newbie
  • Hi, ich habe gerade eben Premium Family für meinen Account gemacht. Jetzt wurde mir gesagt, es besteht bereits ein Family Account bei uns. Ich habe dann direkt wieder gekündigt, muss ich diesen M...
  • 329 Views
  • 0 replies
  • 0 likes
  • Bezahlung
    Kündigung
    Premium
  • 329 Views
  • 0 replies
  • 0 likes

Conta Premium Paga adiantado, migrando pra familiar. O que acontece?

PlanPremiumCountryBrazil DeviceVáriosOperating SystemVários My Question or Issue Olá, eu tenho uma conta premium que paguei até fevereiro/2019. Agora eu quero fazer a mudança pra um plano familar. Esse saldo é abatido quando vierem as cobranças do pl...

  • Newbie
  •   Plan Premium Country Brazil  Device Vários Operating System Vários   My Question or Issue   Olá, eu tenho uma conta premium que paguei até fevereiro/2019. Agora eu q...
  • Bittencourt
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • Premium
    Premium family
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created new family plan

Hello, I was previously on my roommate's family plan, but I've since moved and I just today started my own plan. I've shared the plan with two people, and they've been able to use Spotify just fine.However, I was never asked for my address. I'm worri...

  • Newbie
  •   Hello,     I was previously on my roommate's family plan, but I've since moved and I just today started my own plan. I've shared the plan with two people, and they've been able t...
  • Jemi
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 1 likes
  • Premium
  • 285 Views
  • 1 replies
  • 1 likes

Family Premium 8.99USD for 3 people

Hi, I was wodnering how much I will have to pay to have three people on the family premium now that the baseline price is 8.99 usd. Thanks!

  • Newbie
  • Hi, I was wodnering how much I will have to pay to have three people on the family premium now that the baseline price is 8.99 usd. Thanks!
  • Maxim
  • Spotify Star
  • 1077 Views
  • 1 replies
  • 0 likes
  • Help
    Premium
  • 1077 Views
  • 1 replies
  • 0 likes

Family to premium

Hello, i just saw i payed 15 euro for a monthly subscription (after the trial from 3 months from 1 euro), so i have premium family. I didn’t know that, so my question is; can i change spotify family to a normal spotify premium account?Plan: PremiumCo...

  • Newbie
  • Hello, i just saw i payed 15 euro for a monthly subscription (after the trial from 3 months from 1 euro), so i have premium family. I didn’t know that, so my question is; can i change spotify family...
  • Billy-J
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • Premium
  • 479 Views
  • 1 replies
  • 0 likes

Premium for family

Planpremium for familyCountryAustraliaDeviceall My Question or Issue I needed to change my address to the owner of the premium pack so i tried, however it doesn't work when I submit the address. It's the exact same address as the owner. I also logged...

  • Newbie
  •   Plan premium for family Country Australia Device all     My Question or Issue  I needed to change my address to the owner of the premium pack so i tried, however it d...
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Premium
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! [Music] HiFi Quality - Lossless Streaming 16bit 44.1khz

PlanPremiumCountry Dominican RepublocDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue I have a Premium account and I want to change it to a Family Premium one. Will it change from one to another or will both be charged?

  • Casual Listener
  • ...t to a Family Premium one. Will it change from one to another or will both be charged?
  • Florangel
  • Casual Listener
  • 1098 Views
  • 2 replies
  • 0 likes
  • Family Plan
    Premium
    Premium Familiar
  • 1098 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Plan not recognized as premium

Plan: family plan Country: USA Device: iPhone 8 Operating System: latest from Apple My Question or Issue: I have a family plan, which I think is a premium account. However, I am not being recognized as a premium Spotify member through my Google Home ...

  • Newbie
  • ...potify premium members. I have a family plan, which I think is a premium account. However, I am not being recognized as a premium Spotify member through my Google Home order and a running app called N...
  • SergioDavid
  • Roadie
  • 1882 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Premium
    rejected
  • 1882 Views
  • 1 replies
  • 0 likes

Premium Member Paid in Advance Changed to Family Subscription

PlanPremium for familyCountry TurkeyDeviceLG G3, LaptopOperating SystemAndroid Oreo, Windows 10My Question or Issue Hi,I was a premium member for a long but I changed my subscription to premium for family yesterday. Th tricky part is, I paid my whole...

  • Newbie
  • Plan Premium for family Country  Turkey Device LG G3, Laptop Operating System Android Oreo, Windows 10 My Question or Issue  Hi, I was a premium member for a long but I c...
  • sprousej98
  • Roadie
  • 772 Views
  • 2 replies
  • 0 likes
  • Advance
    Premium
  • 772 Views
  • 2 replies
  • 0 likes

Superuser Contribution Importar lista Playlist a Premium

Hola me he pasado a Premium, quisiera importar mis Playlist. Cómo lo hago?Soy el usuario 1155737190Gràcias.

  • Newbie
  • Hola me he pasado a Premium, quisiera importar mis Playlist. Cómo lo hago? Soy el usuario 1155737190 Gràcias.
  • SergioDavid
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • Premium
  • 350 Views
  • 1 replies
  • 0 likes

Welcome to the family accept invitation ask for user/pass.

Welcome to the family accept invitation email ask for user/pass when clicking on accpet invitation. I am not able to activate my family members.If I enter my main (owner) user/pass I am able to login but nothing happen. New member still not active......

  • Newbie
  • Welcome to the family accept invitation email ask for user/pass when clicking on accpet invitation. I am not able to activate my family members. If I enter my main (owner) user/pass I am able to l...
  • Luke
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charged me with higher price (Malaysia)

Plan Free/Premium Country Malaysia My Question or Issue Hi, I subscribed for family plan and month subscription fee is RM22.40. However, I was charged RM22.62 monthly. May I know why is it like that?

  • Casual Listener
  • Plan Free/Premium Country  Malaysia   My Question or Issue  Hi, I subscribed for family plan and month subscription fee is RM22.40. However, I was charged RM22.62 monthly....
  • SergioDavid
  • Roadie
  • 2061 Views
  • 3 replies
  • 0 likes
  • charge
    Premium
  • 2061 Views
  • 3 replies
  • 0 likes

premium subscription switched back to free after successful payment

PlanPremiumCountry HungaryDeviceall platformsOperating Systemall platforms My Question or Issue I'm in a family plan with my parents and as of today all the three individual accounts have been set back to Free. We also have an email which proves that...

  • Regular
  • Plan Premium Country  Hungary Device all platforms Operating System all platforms   My Question or Issue  I'm in a family plan with my parents and as of today all the three i...
  • BlaMeese
  • Gig Goer
  • 416 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Free
    Premium
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Türkiye Öğrenci İndirimi Sorunu

Öğrenci premiumu alırken hesap bilgilerimi girdim ve ücreti sanal olaraj 6.99tl olarak ödedim. Sonrasında öğrenci olduğuma dair belge eklememi istiyordu uygulama ancak belgeleri sisteme yüklemeden çıkış yaptim. Işlemleri tamamlamamama rağmen hesabımd...

  • Newbie
  • Öğrenci premiumu alırken hesap bilgilerimi girdim ve ücreti sanal olaraj 6.99tl olarak ödedim. Sonrasında öğrenci olduğuma dair belge eklememi istiyordu uygulama ancak belgeleri sisteme yüklemeden ç...
  • SergioDavid
  • Roadie
  • 377 Views
  • 1 replies
  • 0 likes
  • Premium
    student premium
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with premium

PlanFree/PremiumCountry ChileDeviceSony Xperia L1Operating SystemAndroid 7.0 My Question or Issue Hola buenos dias Tengo problemas al activar la cuenta premium, hace unos días compre la oferta **bleep** que ustedes ofrecen, con tarjeta de crédito, a ...

  • Casual Listener
  •   Plan Free/Premium Country  Chile Device Sony Xperia L1 Operating System Android 7.0   My Question or Issue  Hola buenos dias   Tengo problemas al activar la c...
  • Alfredo
  • Roadie
  • 539 Views
  • 3 replies
  • 0 likes
  • cargo
    cobro
    cobro indebido
    Premium
  • 539 Views
  • 3 replies
  • 0 likes