Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73000 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
88750 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
70535 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
203455 Views
265 replies
34 likes
He tenido que cambiar mi tarjeta para el pago del plan familiar y, después de hacerlo, han echado de mi plan a toda mi familia y ahora (cuando les mando la invitación) no les deja conectarse. Alguien puede ayudarme? Gracias
He tenido que cambiar mi tarjeta para el pago del plan familiar y, después de hacerlo, han echado de mi plan a toda mi familia y ahora (cuando les mando la invitación) no les deja conectarse. ...
Spotify Legend
823 Views
1 replies
0 likes
Hola me cambie de plan familiar este año y me dice que no puedo cambiar mas de una vez mi plan solo he cabiado una vez el año pasado como puedo saber apartir de que fecha empiezan a contar mis 12 meses ?
Hola me cambie de plan familiar este año y me dice que no puedo cambiar mas de una vez mi plan solo he cabiado una vez el año pasado como puedo saber apartir de que fecha empiezan a contar mis 12 mes...
Moderator
483 Views
1 replies
0 likes
