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Solved!! I can’t join our family subscription

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

SimplySierra

Newbie

79486 Views

65 replies

5 likes

Premium for Family
  • 79486 Views
  • 65 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

MissMamma94

Visitor

58981 Views

25 replies

8 likes

Premium for Family
  • 58981 Views
  • 25 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

195743 Views

265 replies

33 likes

Premium for Family
  • 195743 Views
  • 265 replies
  • 33 likes

Superuser Contribution Cannot Join Family Membership

Hello,I had a family account and can send invitations to new members. But when I try to send it to my wife's current spotify accound which is free at the moment she can not join with same adress other new members join.

Newbie

Hello, I had a family account and can send invitations to new members. But when I try to send it to my wife's current spotify accound which is free at the moment she can not join with same adress o...

Julian

Moderator

928 Views

1 replies

0 likes

join
problem
  • 928 Views
  • 1 replies
  • 0 likes

Problem with my family premium

hello,I shared a account with my mom but I couldn’t listen music at the same time she did, so we made an family account so that we both can listen music at the same time. For a few weeks this worked but now I can’t listen music at the same time as my...

Newbie

hello, I shared a account with my mom but I couldn’t listen music at the same time she did,  so we made an family account so that we both can listen music at the same time. For a few weeks t...

Bittencourt

Spotify Star

699 Views

1 replies

0 likes

can not listen at the same time with my mom
Family premium account
problem
  • 699 Views
  • 1 replies
  • 0 likes

I live in the same house, but can't join the Family Plan

My brother joined the Family Plan almost one year ago, but nobody in my house can join him. I joined once, but I didn't confirm the adress after one week (the e-mail went to my **bleep** box, I didn't see). Now, doesn't matter how much I tried, (I ev...

Newbie

My brother joined the Family Plan almost one year ago, but nobody in my house can join him. I joined once, but I didn't confirm the adress after one week (the e-mail went to my **bleep** box, I d...

kejt_

Community Legend

667 Views

1 replies

0 likes

Family Plan
plan
problem
  • 667 Views
  • 1 replies
  • 0 likes

From regular premium to family premium. Impossible to change!!

Hey everyone!I have a premium account which has been renewed today. In the last days I have received an invitation to enter in a family and i clicked on the invitation and filled all the info. I have added the address common for the family, but,it sa...

Casual Listener

Hey everyone! I have a premium account which has been renewed today. In the last days I have received an invitation to enter in a family and i clicked on the invitation and filled all the info. I h...

Bittencourt

Spotify Star

547 Views

1 replies

0 likes

Premium
problem
  • 547 Views
  • 1 replies
  • 0 likes

I don't receive my invitation for Premium for Family

After moving back to Bulgaria from the U.S. I canceled my Premium account and now want to join my family's. I switched the country on my profile to Bulgaria, and had the family member in charge of the account send me an invitation, but I still haven'...

Newbie

After moving back to Bulgaria from the U.S. I canceled my Premium account and now want to join my family's. I switched the country on my profile to Bulgaria, and had the family member in charge of t...

jsannn

Community Legend

404 Views

1 replies

0 likes

Premium
problem
  • 404 Views
  • 1 replies
  • 0 likes

Spotify kann den Wohnort nicht bestätigen

Hallo zusammen, Ich habe auch eine Spotify Family gegründet und habe meine WG eingeladen, da wir alle unter einen Dach wohnen geht das ja klar. Doch das Problem ist, dass sie meiner Family nicht beitreten können.Die Fehlermeldung besagt, dass Spotify...

Casual Listener

Hallo zusammen,   Ich habe auch eine Spotify Family gegründet und habe meine WG eingeladen, da wir alle unter einen Dach wohnen geht das ja klar.   Doch das Problem ist, dass sie m...

Maxim

Spotify Star

5980 Views

5 replies

0 likes

Adresse
anschrift
Family Plan
problem
Spotify
Verificaton
  • 5980 Views
  • 5 replies
  • 0 likes