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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 95961 Views
  • 32 replies
  • 5 likes
  • 95961 Views
  • 32 replies
  • 5 likes

Superuser Contribution Cannot Join Family Membership

Hello,I had a family account and can send invitations to new members. But when I try to send it to my wife's current spotify accound which is free at the moment she can not join with same adress other new members join.

  • Newbie
  • Hello, I had a family account and can send invitations to new members. But when I try to send it to my wife's current spotify accound which is free at the moment she can not join with same adress o...
  • Julian
  • Moderator
  • 595 Views
  • 1 replies
  • 0 likes
  • family
    join
    membership
    problem
  • 595 Views
  • 1 replies
  • 0 likes

Problem with my family premium

hello,I shared a account with my mom but I couldn’t listen music at the same time she did, so we made an family account so that we both can listen music at the same time. For a few weeks this worked but now I can’t listen music at the same time as my...

  • Newbie
  • hello, I shared a account with my mom but I couldn’t listen music at the same time she did,  so we made an family account so that we both can listen music at the same time. For a few weeks t...
  • Bittencourt
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • can not listen at the same time with my mom
    Family premium account
    problem
  • 367 Views
  • 1 replies
  • 0 likes

I live in the same house, but can't join the Family Plan

My brother joined the Family Plan almost one year ago, but nobody in my house can join him. I joined once, but I didn't confirm the adress after one week (the e-mail went to my **bleep** box, I didn't see). Now, doesn't matter how much I tried, (I ev...

  • Newbie
  • My brother joined the Family Plan almost one year ago, but nobody in my house can join him. I joined once, but I didn't confirm the adress after one week (the e-mail went to my **bleep** box, I d...
  • kejt_
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • family
    Family Plan
    plan
    problem
  • 367 Views
  • 1 replies
  • 0 likes

From regular premium to family premium. Impossible to change!!

Hey everyone!I have a premium account which has been renewed today. In the last days I have received an invitation to enter in a family and i clicked on the invitation and filled all the info. I have added the address common for the family, but,it sa...

  • Casual Listener
  • Hey everyone! I have a premium account which has been renewed today. In the last days I have received an invitation to enter in a family and i clicked on the invitation and filled all the info. I h...
  • Bittencourt
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • family
    Premium
    problem
  • 342 Views
  • 1 replies
  • 0 likes

I don't receive my invitation for Premium for Family

After moving back to Bulgaria from the U.S. I canceled my Premium account and now want to join my family's. I switched the country on my profile to Bulgaria, and had the family member in charge of the account send me an invitation, but I still haven'...

  • Newbie
  • After moving back to Bulgaria from the U.S. I canceled my Premium account and now want to join my family's. I switched the country on my profile to Bulgaria, and had the family member in charge of t...
  • jsannn
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • family
    Premium
    problem
  • 237 Views
  • 1 replies
  • 0 likes

Spotify kann den Wohnort nicht bestätigen

Hallo zusammen, Ich habe auch eine Spotify Family gegründet und habe meine WG eingeladen, da wir alle unter einen Dach wohnen geht das ja klar. Doch das Problem ist, dass sie meiner Family nicht beitreten können.Die Fehlermeldung besagt, dass Spotify...

  • Casual Listener
  • Hallo zusammen,   Ich habe auch eine Spotify Family gegründet und habe meine WG eingeladen, da wir alle unter einen Dach wohnen geht das ja klar.   Doch das Problem ist, dass sie m...
  • Maxim
  • Spotify Star
  • 3251 Views
  • 5 replies
  • 0 likes
  • Adresse
    anschrift
    family account
    Family Plan
    problem
    Spotify
    Verificaton
  • 3251 Views
  • 5 replies
  • 0 likes