Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77498 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95260 Views
74 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
78085 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208993 Views
267 replies
35 likes
Minha mãe e minha prima estavam inclusas no meu plano familiar e ambas foram tiradas e agora não consigo incluí- las novamente pois quando elas tentam se cadastrar aparece a mensagem automática que elas não podem participar. Preciso de um reset pois ...
Minha mãe e minha prima estavam inclusas no meu plano familiar e ambas foram tiradas e agora não consigo incluí- las novamente pois quando elas tentam se cadastrar aparece a mensagem automática que e...
Spotify Star
795 Views
1 replies
0 likes
Uma pessoa está maliciosamente me impedindo de sair do plano família dela; ela não quer me remover dele e eu não consigo sair. Alguém sabe alguma solução? Urgente!
Uma pessoa está maliciosamente me impedindo de sair do plano família dela; ela não quer me remover dele e eu não consigo sair. Alguém sabe alguma solução? Urgente!
Spotify Star
28133 Views
1 replies
0 likes
He presentado problemas con mi cuenta, ya que el sistema no puede comprobar que realmente recido donde mismo. El problema aquí es que las demás cuentas suscritas si reciben los beneficios menos la mía. Gracias por su atención y espero puedan solucion...
He presentado problemas con mi cuenta, ya que el sistema no puede comprobar que realmente recido donde mismo. El problema aquí es que las demás cuentas suscritas si reciben los beneficios menos la m...
Roadie
678 Views
1 replies
0 likes
