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Topics with Label: Problemas con Plan Familiar Premium

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77360 Views

64 replies

7 likes

Premium for Family
  • 77360 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

94935 Views

72 replies

5 likes

Premium for Family
  • 94935 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77813 Views

43 replies

9 likes

Premium for Family
  • 77813 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208826 Views

267 replies

35 likes

Premium for Family
  • 208826 Views
  • 267 replies
  • 35 likes

Superuser Contribution Problema con el pago de la suscripción familiar

Hola buenas!!Por algun motivo no puedo realizar el pago mensual de la suscripcion familiar, tengo una tarjeta de debito (habilitada para compras en linea evidentemente) y al intentar ingresar los datos de dicha tarjeta y darle click a actualizar, me ...

Newbie

Hola buenas!! Por algun motivo no puedo realizar el pago mensual de la suscripcion familiar, tengo una tarjeta de debito (habilitada para compras en linea evidentemente) y al intentar ingresar los d...

SergioDavid

Roadie

663 Views

1 replies

0 likes

Problemas con Plan Familiar Premium
problemas de pago
  • 663 Views
  • 1 replies
  • 0 likes

Problemas con Plan Familiar Premium

Hola!Recientemente cambiamos de titular en nuestro plan familiar. Volvimos a enviar las invitaciones pero uno de mis invitados me dice que no puede entrar (ella no era la titular anterior). Pero la invitacion le sale con error. Que podemos hacer? Som...

Newbie

Hola! Recientemente cambiamos de titular en nuestro plan familiar. Volvimos a enviar las invitaciones pero uno de mis invitados me dice que no puede entrar (ella no era la titular anterior). Pero la...

406 Views

0 replies

0 likes

Problemas con Plan Familiar Premium
  • 406 Views
  • 0 replies
  • 0 likes