Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20279 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179368 Views
32 replies
9 likes
Hola buenas!!Por algun motivo no puedo realizar el pago mensual de la suscripcion familiar, tengo una tarjeta de debito (habilitada para compras en linea evidentemente) y al intentar ingresar los datos de dicha tarjeta y darle click a actualizar, me ...
Hola buenas!! Por algun motivo no puedo realizar el pago mensual de la suscripcion familiar, tengo una tarjeta de debito (habilitada para compras en linea evidentemente) y al intentar ingresar los d...
Roadie
582 Views
1 replies
0 likes
Hola!Recientemente cambiamos de titular en nuestro plan familiar. Volvimos a enviar las invitaciones pero uno de mis invitados me dice que no puede entrar (ella no era la titular anterior). Pero la invitacion le sale con error. Que podemos hacer? Som...
Hola! Recientemente cambiamos de titular en nuestro plan familiar. Volvimos a enviar las invitaciones pero uno de mis invitados me dice que no puede entrar (ella no era la titular anterior). Pero la...
359 Views
0 replies
0 likes
