Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82376 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
62883 Views
29 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198369 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29794 Views
44 replies
4 likes
Ola. Quinta feira (17/5/2018) eu assinei a promocao de R$ 1,99 com meu cartão virtual do Nubank. Hoje quando fui checar minha fatura, vi que o valor havia sido cobrado 5 vezes em dias diferentes e excluí o cartão virtual com receio que fosse cobrado ...
Ola. Quinta feira (17/5/2018) eu assinei a promocao de R$ 1,99 com meu cartão virtual do Nubank. Hoje quando fui checar minha fatura, vi que o valor havia sido cobrado 5 vezes em dias difere...
Spotify Star
1219 Views
3 replies
0 likes
