Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: spotifyforfamilies

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 93403 Views
  • 32 replies
  • 5 likes
  • 93403 Views
  • 32 replies
  • 5 likes

Superuser Contribution Wrong verification of address in Spotify for Families despite that we entered the same address!

PlanPremium for FamiliesCountry PolandDevice(Notebook Dell)Operating System(Windows 10 My Question or IssueHello, I have a problem with confirm of address by my family members in the Premium for Family package.We live together and both people - my si...

  • Casual Listener
  • ...y my family members in the Premium for Family package. We live together and both people - my sister and brother, despite the fact that they entered everything as it should (all the same adress), t...
  • Katerina
  • Spotify Legend
  • 567 Views
  • 3 replies
  • 0 likes
  • address
    spotifyforfamilies
    verification
  • 567 Views
  • 3 replies
  • 0 likes