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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 74987 Views
  • 32 replies
  • 5 likes
  • 74987 Views
  • 32 replies
  • 5 likes

Superuser Contribution 3D Security Problem / 3D Güvenlik Sorunu

PlanPremiumCountry Turkey / Türkiye My Question or Issue Hello, I try to pay for premium but I can't because of 3d security. I talked with my bank and they said my card is open for 3d payments. Doesn't spotify support 3d security payment in Turkey ? ...

  • Regular
  •   Plan Premium Country  Turkey / Türkiye   My Question or Issue  Hello,  I try to pay for premium but I can't because of 3d security. I talked with my bank  and ...
  • talihsizmeczup
  • Regular
  • 1492 Views
  • 7 replies
  • 1 likes
  • Payment Problems
    Student
    Ödeme Sorunu
  • 1492 Views
  • 7 replies
  • 1 likes

Superuser Contribution Renouveler abonnement étudiant

Bonjour, Je souhaite renouveler mon abonnement étudiant sachant qu'il est toujours valide jusqu'au 31 aôut. Cependant, lorsque je vais dans "démarrer spotify premium" puis "voir plus d'offre", je clique ensuite sur "spotify etudiant", ça me renvoie s...

  • Newbie
  •     Bonjour,  Je souhaite renouveler mon abonnement étudiant sachant qu'il est toujours valide jusqu'au 31 aôut. Cependant, lorsque je vais dans "démarrer spotify premium" puis "voi...
  • Xenia
  • Moderator
  • 2234 Views
  • 3 replies
  • 0 likes
  • Student
  • 2234 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ayuda para contratar plan familiar

Hola,Escribo desde España. Mi situación personal es de divorciado con custodia compartida. Mis dos hijas viven a medias con su madre y conmigo aunque en su DNI, la dirección que aparece es la de su madre. Y para liar la cosa, mi hija mayor estudia en...

  • Newbie
  • Hola, Escribo desde España. Mi situación personal es de divorciado con custodia compartida. Mis dos hijas viven a medias con su madre y conmigo aunque en su DNI, la dirección que aparece es la de su...
  • Katerina
  • Spotify Legend
  • 893 Views
  • 3 replies
  • 0 likes
  • divorce
    family
    Student
  • 893 Views
  • 3 replies
  • 0 likes

Alteração de Cobrança

Bom dia!Realizei a contratação do serviço Premium no dia de hoje, no valor completo sem descontos. Entretanto, o desconto para universitários somente me foi apresentado APÓS o pagamento do serviço. Neste caso, uma cobrança de valor integral está agen...

  • Visitor
  • Bom dia! Realizei a contratação do serviço Premium no dia de hoje, no valor completo sem descontos. Entretanto, o desconto para universitários somente me foi apresentado APÓS o pagamento do serviço....
  • Bittencourt
  • Spotify Star
  • 419 Views
  • 5 replies
  • 0 likes
  • Student
  • 419 Views
  • 5 replies
  • 0 likes

Superuser Contribution ogrenciligim onaylandi premium olamadim

premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verilsin veya param iade edilsin. en kisa zamanda olmasin...

  • Regular
  • premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verils...
  • Daisy
  • Spotify Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Help
    Student
    Turkey
  • 263 Views
  • 1 replies
  • 0 likes

From Student account to Family premium

Hey guys,I just got an invitation from my family to get the Spotify premium together as Family account.I have clicked on the link in the e-mail and joined them. The owner sees me as "active".Unfotunatelly my account says, when I look at my subscribti...

  • Newbie
  • ...ctive". Unfotunatelly my account says, when I look at my subscribtion: Premium for Students, you are using the family subscribtion. When I click on "change or delete" I get to the page, where next to t...
  • Brunelicia
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • family
    Student
  • 225 Views
  • 1 replies
  • 0 likes

Familiar Plan shutdowned when Student actived

My Question or IssueMy account was the owner of the Familiar Plan, I have shutdowned the renovation and started the Student Plan, the deadline for the familiar plan was 22/1(payed until that day) and now its been canceled and family who were with me ...

  • Casual Listener
  • My Question or Issue My account was the owner of the Familiar Plan, I have shutdowned the renovation and started the Student Plan, the deadline for the familiar plan was 22/1(payed until that&n...
  • Billy-J
  • Spotify Star
  • 297 Views
  • 3 replies
  • 0 likes
  • family
    Student
  • 297 Views
  • 3 replies
  • 0 likes

Abbuchung trotz Wechsel von Premium zum Familienabo

PlanPremiumGermany Meine Frage Ich bin von einem Spotify Premium Account mit Studentenrabatt zu dem Familienabo gewechselt.Ich wurde am 24.12.2018 zum Familienabo eingeladen und bin dem beigetreten. Nun wurde mir am 06.01.2019 erneut 9,99€ für das Pr...

  • Casual Listener
  • Plan Premium Germany   Meine Frage   Ich bin von einem Spotify Premium Account mit Studentenrabatt zu dem Familienabo gewechselt. Ich wurde am 24.12.2018 zum Familienabo e...
  • Maxim
  • Spotify Star
  • 999 Views
  • 3 replies
  • 0 likes
  • family
    Student
  • 999 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Changement compte premium vers premium famille

PlanPremiumCountryFrance My Question or IssueBonjour,Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abonnement étudiant doit-elle d'abord résilier son abonnement pour rejoindre l'ab...

  • Casual Listener
  • Plan Premium Country France     My Question or Issue Bonjour, Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abo...
  • Peter
  • Spotify Legend
  • 788 Views
  • 3 replies
  • 0 likes
  • family
    Student
  • 788 Views
  • 3 replies
  • 0 likes

Solved!! Family Account using abroad ??

Iam a premium family member and i would be travelling out of USA for a few months .Iam still not sure whether my family account would be working abroad after 14 days or not ? can someone please confirm this ... ThanksAthar

  • Gig Goer
  •   Iam a premium family member and i would be travelling out of USA for a few months . Iam still not sure whether my family account would be working abroad after 14 days or not ? can someone p...
  • Bittencourt
  • Spotify Star
  • 789 Views
  • 1 replies
  • 0 likes
  • family
    Other
    Student
  • 789 Views
  • 1 replies
  • 0 likes

couldn't join the family plan

I suddenly got cut out from the family planand it wasn't the admin's doing. So the admin resend the invitation. I had entered the same address as the admin did for the family plan mutiples times , but i still couldn't join the plan. HELP

  • Newbie
  • I suddenly got cut out from the family planand it wasn't the admin's doing. So the admin resend the invitation.  I had entered the same address as the admin did for the family plan mutiples t...
  • Jᴀᴄᴋ
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • Student
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student to (invited) Premium Family: I want pay nomore 5€

I've Premium Student and now I joined in Premium Family. Will I pay the 5€ for Student? How can I stop it if I need to stop?

  • Casual Listener
  • I've Premium Student and now I joined in Premium Family. Will I pay the 5€ for Student? How can I stop it if I need to stop?  
  • Giuesse
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • family
    Student
  • 259 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching from Premium for Family Free Trial to Premium for Student

Hello,I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me switch over until the free trial ends in February 2019....

  • Newbie
  • Hello, I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me s...
  • Guido
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • family
    Student
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! Normal Spotify Premium

Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich das, weil ich immer auf dieses Angebot geleitet werde und da f...

  • Newbie
  • Hallo,   ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich da...
  • Maxim
  • Spotify Star
  • 486 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Student
  • 486 Views
  • 1 replies
  • 0 likes

Student to family account

So my family started a spotify family account. I personally have a student account, but want to switch my account from a student account to the family account. What should I do to keep all my playlists and songs, but not having to pay for the student...

  • Newbie
  •     So my family started a spotify family account. I personally have a student account, but want to switch my account from a student account to the family account. What should I do to k...
  • Maxim
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • family
    Student
  • 191 Views
  • 1 replies
  • 0 likes

Student and Family Subscriptions in Egypt

Hi,I'd like to know if student and family subscription will be available in Egypt any time soon.

  • Casual Listener
  • Hi, I'd like to know if student and family subscription will be available in Egypt any time soon.
  • Maxim
  • Spotify Star
  • 1513 Views
  • 1 replies
  • 7 likes
  • Egypt
    family
    MENA
    Student
  • 1513 Views
  • 1 replies
  • 7 likes

Superuser Contribution was I charged extra?

PlanPremiumCountry United StatesDeviceDell Operating SystemWindows 10 My Question or Issue It says I would be charged $0.99 for the first 3 months, but I was charged $5.39 so obviously, they charged the $4.99 instead. I already had a hulu account, co...

  • Newbie
  • Plan Premium Country  United States Device Dell  Operating System Windows 10   My Question or Issue  It says I would be charged $0.99 for the first 3 months, but I was c...
  • Katerina
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • Ad
    Student
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove a Hulu Account

PlanPremiumCountryUSA DeviceOperating System My Question or Issue How can I remove a Hulu account from my subscription?

  • Newbie
  • Plan Premium Country USA  Device Operating System   My Question or Issue  How can I remove a Hulu account from my subscription?
  • Peter
  • Spotify Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Hulu
    remove
    Student
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution 0,99 offer proces

PlanFreeCountry The Netherlands Operating SystemWindows 10 My Question or IssueSpotify had this offer, 3 months spotify premium for 0,99 if you hadn't tried premium before. I clicked on the add on the 28th of october, and I filled in my student infor...

  • Casual Listener
  • ...remium before. I clicked on the add on the 28th of october, and I filled in my student information, but I only got a reply spotify confirmed my student status yesterday. But now the offer is over ... I...
  • Guido
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Student
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 aylık öğrenci kampanyası

29 ekimde bitecek olan 3 aylık 0.99 tl öğrenci kampanyası için üye olup öğrenci belgemi gönderdim ancak 3 iş günü içerisinde onaylanacağı bilgisini aldım. 3 iş günü 29 ekimden sonrası demek, bu durumda kampanyadan yararlanamayacak mıyım? Neden böyle ...

  • Casual Listener
  • 29 ekimde bitecek olan 3 aylık 0.99 tl öğrenci kampanyası için üye olup öğrenci belgemi gönderdim ancak 3 iş günü içerisinde onaylanacağı bilgisini aldım. 3 iş günü 29 ekimden sonrası demek, bu durum...
  • Guido
  • Spotify Legend
  • 3462 Views
  • 6 replies
  • 0 likes
  • Student
  • 3462 Views
  • 6 replies
  • 0 likes

Env: prod