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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
79171 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
58496 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195573 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28985 Views
44 replies
4 likes
PlanPremiumCountry Turkey / Türkiye My Question or Issue Hello, I try to pay for premium but I can't because of 3d security. I talked with my bank and they said my card is open for 3d payments. Doesn't spotify support 3d security payment in Turkey ? ...
Plan Premium Country Turkey / Türkiye My Question or Issue Hello, I try to pay for premium but I can't because of 3d security. I talked with my bank and ...
Regular
2792 Views
7 replies
1 likes
Bonjour, Je souhaite renouveler mon abonnement étudiant sachant qu'il est toujours valide jusqu'au 31 aôut. Cependant, lorsque je vais dans "démarrer spotify premium" puis "voir plus d'offre", je clique ensuite sur "spotify etudiant", ça me renvoie s...
Bonjour, Je souhaite renouveler mon abonnement étudiant sachant qu'il est toujours valide jusqu'au 31 aôut. Cependant, lorsque je vais dans "démarrer spotify premium" puis "voi...
Moderator
3459 Views
3 replies
0 likes
Hola,Escribo desde España. Mi situación personal es de divorciado con custodia compartida. Mis dos hijas viven a medias con su madre y conmigo aunque en su DNI, la dirección que aparece es la de su madre. Y para liar la cosa, mi hija mayor estudia en...
Hola, Escribo desde España. Mi situación personal es de divorciado con custodia compartida. Mis dos hijas viven a medias con su madre y conmigo aunque en su DNI, la dirección que aparece es la de su...
Spotify Legend
2754 Views
3 replies
0 likes
Bom dia!Realizei a contratação do serviço Premium no dia de hoje, no valor completo sem descontos. Entretanto, o desconto para universitários somente me foi apresentado APÓS o pagamento do serviço. Neste caso, uma cobrança de valor integral está agen...
Bom dia! Realizei a contratação do serviço Premium no dia de hoje, no valor completo sem descontos. Entretanto, o desconto para universitários somente me foi apresentado APÓS o pagamento do serviço....
Spotify Star
755 Views
5 replies
0 likes
premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verilsin veya param iade edilsin. en kisa zamanda olmasin...
premium aldim ogrenci indirimi ile. ogrenci oldugum dogrulandi. yolladiginiz mailde eksik biseyler var. link yanlis. param cekildi fakat premium olmadim. satin almayi tamamlayamiyorum. premium verils...
Spotify Legend
590 Views
1 replies
0 likes
Hey guys,I just got an invitation from my family to get the Spotify premium together as Family account.I have clicked on the link in the e-mail and joined them. The owner sees me as "active".Unfotunatelly my account says, when I look at my subscribti...
...ctive". Unfotunatelly my account says, when I look at my subscribtion: Premium for Students, you are using the family subscribtion. When I click on "change or delete" I get to the page, where next to t...
Community Legend
518 Views
1 replies
0 likes
My Question or IssueMy account was the owner of the Familiar Plan, I have shutdowned the renovation and started the Student Plan, the deadline for the familiar plan was 22/1(payed until that day) and now its been canceled and family who were with me ...
My Question or Issue My account was the owner of the Familiar Plan, I have shutdowned the renovation and started the Student Plan, the deadline for the familiar plan was 22/1(payed until that&n...
Spotify Star
644 Views
3 replies
0 likes
PlanPremiumGermany Meine Frage Ich bin von einem Spotify Premium Account mit Studentenrabatt zu dem Familienabo gewechselt.Ich wurde am 24.12.2018 zum Familienabo eingeladen und bin dem beigetreten. Nun wurde mir am 06.01.2019 erneut 9,99€ für das Pr...
Plan Premium Germany Meine Frage Ich bin von einem Spotify Premium Account mit Studentenrabatt zu dem Familienabo gewechselt. Ich wurde am 24.12.2018 zum Familienabo e...
Spotify Star
1845 Views
3 replies
0 likes
PlanPremiumCountryFrance My Question or IssueBonjour,Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abonnement étudiant doit-elle d'abord résilier son abonnement pour rejoindre l'ab...
Plan Premium Country France My Question or Issue Bonjour, Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abo...
Spotify Legend
1881 Views
3 replies
0 likes
Iam a premium family member and i would be travelling out of USA for a few months .Iam still not sure whether my family account would be working abroad after 14 days or not ? can someone please confirm this ... ThanksAthar
Iam a premium family member and i would be travelling out of USA for a few months . Iam still not sure whether my family account would be working abroad after 14 days or not ? can someone p...
Spotify Star
1272 Views
1 replies
0 likes
I suddenly got cut out from the family planand it wasn't the admin's doing. So the admin resend the invitation. I had entered the same address as the admin did for the family plan mutiples times , but i still couldn't join the plan. HELP
I suddenly got cut out from the family planand it wasn't the admin's doing. So the admin resend the invitation. I had entered the same address as the admin did for the family plan mutiples t...
Roadie
456 Views
1 replies
0 likes
I've Premium Student and now I joined in Premium Family. Will I pay the 5€ for Student? How can I stop it if I need to stop?
I've Premium Student and now I joined in Premium Family. Will I pay the 5€ for Student? How can I stop it if I need to stop?
Casual Listener
516 Views
2 replies
0 likes
Hello,I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me switch over until the free trial ends in February 2019....
Hello, I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me s...
Spotify Legend
511 Views
1 replies
0 likes
Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich das, weil ich immer auf dieses Angebot geleitet werde und da f...
Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich da...
Spotify Star
984 Views
1 replies
0 likes
So my family started a spotify family account. I personally have a student account, but want to switch my account from a student account to the family account. What should I do to keep all my playlists and songs, but not having to pay for the student...
So my family started a spotify family account. I personally have a student account, but want to switch my account from a student account to the family account. What should I do to k...
Spotify Star
448 Views
1 replies
0 likes
Hi,I'd like to know if student and family subscription will be available in Egypt any time soon.
Hi, I'd like to know if student and family subscription will be available in Egypt any time soon.
Spotify Star
2001 Views
1 replies
7 likes
PlanPremiumCountry United StatesDeviceDell Operating SystemWindows 10 My Question or Issue It says I would be charged $0.99 for the first 3 months, but I was charged $5.39 so obviously, they charged the $4.99 instead. I already had a hulu account, co...
Plan Premium Country United States Device Dell Operating System Windows 10 My Question or Issue It says I would be charged $0.99 for the first 3 months, but I was c...
Spotify Legend
661 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceOperating System My Question or Issue How can I remove a Hulu account from my subscription?
Plan Premium Country USA Device Operating System My Question or Issue How can I remove a Hulu account from my subscription?
Spotify Legend
771 Views
1 replies
0 likes
PlanFreeCountry The Netherlands Operating SystemWindows 10 My Question or IssueSpotify had this offer, 3 months spotify premium for 0,99 if you hadn't tried premium before. I clicked on the add on the 28th of october, and I filled in my student infor...
...efore. I clicked on the add on the 28th of october, and I filled in my student information, but I only got a reply spotify confirmed my student status yesterday. But now the offer is over ... I...
Spotify Legend
451 Views
1 replies
0 likes
29 ekimde bitecek olan 3 aylık 0.99 tl öğrenci kampanyası için üye olup öğrenci belgemi gönderdim ancak 3 iş günü içerisinde onaylanacağı bilgisini aldım. 3 iş günü 29 ekimden sonrası demek, bu durumda kampanyadan yararlanamayacak mıyım? Neden böyle ...
29 ekimde bitecek olan 3 aylık 0.99 tl öğrenci kampanyası için üye olup öğrenci belgemi gönderdim ancak 3 iş günü içerisinde onaylanacağı bilgisini aldım. 3 iş günü 29 ekimden sonrası demek, bu durum...
Spotify Legend
3899 Views
6 replies
0 likes
