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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I just signed up for a family plan for the 1st time and have not seen anything about how to receive my free Google Home Mini. When I go back to Spotify's offer page and click "Get Started" it says I'm not eligible for the offer (maybe because I just ...
PlanPremium FamilyCountryNew Zealand Device(iPhone 6 s Plus, and PC)Operating System( Windows 10) My Question or IssueI am currently the admin for my Premium Family account in New Zealand. I will be moving to the US and my family member will remain i...
I just signed up for the premium family plan from this link https://www.spotify.com/family/ from the Spotify newsroom, when should I hear from Spotify about the Google Home mini gift? (Title updated and thread moved by a Rock Star - original post lin...
Hi there,Not sure why this is happening, we have premium subscription and all members of my family can access music and they show up in the profile under my account. When I go to listen to music it uses my daughters profile. I have tried to re-invite...
Hello how are you? I wanted to subscribe to the family plan, but it is very weird that all members of the family have to live in the same direction. Why is this? Do you plan to improve it at some point?
I had a premium Spotify account, however recently I joined a family Spotify account. But my bank had been charged the full 10$ for the Spotify premium since I joined the family plan.
Will there be restocking of any Google Home Mini's through the Premium Family Redemption Link? I am getting Out Of Stock when I try to redeem through spotify, however, it looks as though google has plenty of stock, but I can't apply the discount unle...
Dear Community, I registered to Spotify via Facebook. Later on I upgraded to Premium and Family Premium. Now I wanted to invite my son and get the response that it is only possible for family members that live under the same roof (which by the way is...
I received an email telling me that is I did not confirm my address I would lose my family plan. Is this real?
Hi, I send an invite to my daughter for our family premium account and she accepts the invitation yet it still says her invite is pendng on my spotify browser? is there another way to do this as we have cancelled and resent the invite like 5 times to...
Buenas como verán yo puse una dirección en spotify para el plan familiar, la cosa es que yo quiero invitar a gente que es de mi casa pero ellos ponen mi dirección real y dicen que no es válida, yo tengo certeza que la puse tal y como es pero tiene qu...
Me pidió una dirección al querer invitar a un primo, pero pensaba que era algo sin importancia y lo puse al azar, el caso es que luego el la necesito y pies no se como cambiar eso, cancele y volví a poner la suscripción prremium familiar pero no me a...
I canceled my premium account and became a free account. When I got the invitation from my family and tried to use the link it keeps saying join my own family plan instead of my family’s family plan. Why? How do I solve this problem. Thank you.
I have a family subscription and out of nowhere two of my members have trouble logging in, first it said their email is not registered to any account, then when they logged in through facebook (same email address as in the invitation), it appears as ...
Duda, alguien tiene ya el plan familiar? Me interesaría contratarlo si tendré la posibilidad de compartirlo con mi hermano y algunos miembros de mi familia pero bueno todos tenemos diferente domicilio, spotify señala que deben ser del mismo domicilio...
HelloI have been invited to be a member of a family plan. When I try to redeem the plan using the provided link, after I enter my address, I get an error saying:" Unable to join you to this Family Plan. We have not been able to confirm thay you live ...
I just upgrade to Spotify Family, and the invite is not working. It sends the invite to the email address, but then when the invite tries to Accept, it just goes to the subscription and payment page.
Como puedo cambiar el administrador de mi plan familiar? Anteriormente estaba mi hermana y yo en el plan lo cancele pasados 3 meses.Ahora que lo vuevo a contratar mi hermana aparece como administrador de la cuenta (fue desde mi cuenta en donde se rea...
I incorrectly typed the wrong zip code when spotify asked me to verify my address in an email. Now I am unable to join family premium even when the main account tried to re-invite me on multiple attempts. Whenever I type in the correct address I alwa...
I can't seem to join my family spotify even though i have canceled my subscription with my service provider what should I do?