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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 130658 Views
  • 32 replies
  • 8 likes
  • 130658 Views
  • 32 replies
  • 8 likes

Superuser Contribution Family member subscription

I have had a long standing premium account and recently signed up to family so my wife could setup her own playlists etc and listen to spotify on the go. She had a free account that was setup in the UK. We now live in the US and it won't let us chang...

  • Newbie
  • I have had a long standing premium account and recently signed up to family so my wife could setup her own playlists etc and listen to spotify on the go. She had a free account that was setup in t...
  • Alfredo
  • Roadie
  • 591 Views
  • 1 replies
  • 0 likes
  • location
    Subscription
  • 591 Views
  • 1 replies
  • 0 likes

Confirming family member

Easy. Recently, I added my sister to my family account. Now, she got kicked out from my account, and now when we try to confirm her invitation it doesn't work.

  • Regular
  • Easy. Recently, I added my sister to my family account. Now, she got kicked out from my account, and now when we try to confirm her invitation it doesn't work.
  • acobos
  • Newbie
  • 992 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 992 Views
  • 7 replies
  • 1 likes

Superuser Contribution je ne recois pas l'invitation Family

Bonjour, j'ai un compte Family.um membre de ma famille avait un compte avec un opérateur qui est maintenant fini. le compte existe encore mais plus en premium.lorsque je l'invite, il ne recoit pas l'invitation ?quelqu'un sait pourquoi ?Merci.PS: ca f...

  • Newbie
  • Bonjour,   j'ai un compte Family. um membre de ma famille avait un compte avec un opérateur qui est maintenant fini. le compte existe encore mais plus en premium. lorsque je l'invite, i...
  • Thpe
  • Casual Listener
  • 6047 Views
  • 13 replies
  • 0 likes
  • Subscription
  • 6047 Views
  • 13 replies
  • 0 likes

Solved!! Spotify Premium with Spotify Family not working

Hello My mother gave me Spotify Premium today, after she updated her account to Spotify Family. I had used her account before and she got tired not being able to play her music whenever she wanted. I created myself a new account from the link I got f...

  • Casual Listener
  • Hello   My mother gave me Spotify Premium today, after she updated her account to Spotify Family. I had used her account before and she got tired not being able to play her music whenever s...
  • Paevi
  • Newbie
  • 64171 Views
  • 15 replies
  • 1 likes
  • Premium
    Subscription
  • 64171 Views
  • 15 replies
  • 1 likes

Can't suscribe to Spotify Family

Hello, my cousin is just paying for the Familiar Plan, and I was in, but he got a mail .. which said that me and my other cousin will be kicked out of the plan because Spotify can't confirm we live in the same house. And I can't join it again because...

  • Casual Listener
  • Hello, my cousin is just paying for the Familiar Plan, and I was in, but he got a mail .. which said that me and my other cousin will be kicked out of the plan because Spotify can't confirm we live i...
  • chiq1969
  • Casual Listener
  • 1592 Views
  • 6 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1592 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Eliminaron cuentas de familiares Premium

Hoy mi prometida ha intentado escuchar una playlist y le ha salido publicidad, nos hemos dado cuenta de que Spotify eliminó 2 cuentas de familiares de mi cuenta Premium incluyendola, vivimos juntos desde hace bastante tiempo y Spotify me dice que no ...

  • Casual Listener
  • Hoy mi prometida ha intentado escuchar una playlist y le ha salido publicidad, nos hemos dado cuenta de que Spotify eliminó 2 cuentas de familiares de mi cuenta Premium incluyendola, vivimos juntos d...
  • juangcriado
  • Casual Listener
  • 34303 Views
  • 19 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 34303 Views
  • 19 replies
  • 1 likes

Family subscription failed

Hi, I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family have been rejected. How I can to add my family to my plan account?...

  • Casual Listener
  •  Hi,   I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family...
  • hcmarceb
  • Casual Listener
  • 770 Views
  • 6 replies
  • 0 likes
  • Facebook
    Family Plan
    plan
    Subscription
  • 770 Views
  • 6 replies
  • 0 likes

Solved!! administracion de cuenta familiar

hace un par de meses que tengo cuenta spotify premium familiar, pero ahora mi hermano me quiere agregar y ya facture este mes, ¿existe alguna forma de cambiar el administrador de mi cuenta a otra de las personas dentro del plan familiar y asi yo unir...

  • Casual Listener
  • hace un par de meses que tengo cuenta spotify premium familiar, pero ahora mi hermano me quiere agregar y ya facture este mes, ¿existe alguna forma de cambiar el administrador de mi cuenta a otra de ...
  • osornios
  • Spotify Star
  • 6957 Views
  • 12 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 6957 Views
  • 12 replies
  • 0 likes

Spotify for Family Revoked: No advisory

Hi there! I recently just signed up for the Spotify For Family promo and it registered to say I paid on November 11, 2017. It is now November 22, 2017 and despite having paid, my spotify automatically reverted to FREE. How can I fix this? What has ha...

  • Newbie
  • Hi there! I recently just signed up for the Spotify For Family promo and it registered to say I paid on November 11, 2017. It is now November 22, 2017 and despite having paid, my spotify a...
  • 328 Views
  • 0 replies
  • 0 likes
  • Premium
    SpotifyFamily
    Subscription
  • 328 Views
  • 0 replies
  • 0 likes

Weird issue with Spotify for Family.

Hi there, I have a very weird issue with my account it is connected to my facebook profile, but when I try to add someone to my family, they receive an invite not from me, but from someone else (who was previously a part of my family but not anymore)...

  • Newbie
  • Hi there,  I have a very weird issue with my account it is connected to my facebook profile, but when I try to add someone to my family, they receive an invite not from me, but from someone e...
  • 266 Views
  • 0 replies
  • 0 likes
  • spotifyforfamily
    Subscription
  • 266 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Plan Familiar Premium no valida mismo domicilio

Hola, Estoy teniendo un problema con la cuenta del plan familiar premium. Se me han desligado todas las cuentas atadas a la principal por que no pudieron confirmar el mismo domicilio. Cuando accedo a la cuenta principal para ver que domicilio tiene p...

  • Newbie
  • Hola,    Estoy teniendo un problema con la cuenta del plan familiar premium. Se me han desligado todas las cuentas atadas a la principal por que no pudieron confirmar el mismo domicilio.&...
  • Nacha
  • Newbie
  • 21463 Views
  • 25 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 21463 Views
  • 25 replies
  • 0 likes

LIVING AT THE SAME ADRESS BUT CAN'T USE FAMILY SUBSCRIPTION

Hello community, Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. But regrettably whatever I do, I could not sign up to family m...

  • Casual Listener
  • Hello community,   Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. B...
  • bazaryan
  • Casual Listener
  • 1257 Views
  • 3 replies
  • 3 likes
  • come on spotify you are bigger than this..
    ip adress
    not working
    Subscription
  • 1257 Views
  • 3 replies
  • 3 likes

Solved!! Agregar familiar

Hola. Tengo contratado el plan familiar y por ello me cobran $54 (Pesos Argentinos) en el cual solamente tengo a uno de mis hermanos. Al querer agregar otro voy a la parte de administración de la página, donde dice "Haz clic en "invitar" para ofrecer...

  • Casual Listener
  • Hola. Tengo contratado el plan familiar y por ello me cobran $54 (Pesos Argentinos) en el cual solamente tengo a uno de mis hermanos. Al querer agregar otro voy a la parte de administración de la pág...
  • juandsab5
  • Newbie
  • 55981 Views
  • 25 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 55981 Views
  • 25 replies
  • 1 likes

Solved!! Multiple Family User listening at the same time

Why can't my daughter and myself be listening to Spotify at the same time when we have the family plan? What is the point if you can't all listen when you want to without kicking the other person out of the account.

  • Casual Listener
  • Why can't my daughter and myself be listening to Spotify at the same time when we have the family plan? What is the point if you can't all listen when you want to without kicking the other person o...
  • Aliajx
  • Newbie
  • 119487 Views
  • 13 replies
  • 11 likes
  • Premium
    Subscription
  • 119487 Views
  • 13 replies
  • 11 likes

Family Members with a different address

Hi Hi,I'm having a small issue and still haven't found a solution to it. My boyfriend tried to add me to his family at Spotify as a family member but we realized that our accounts need to be made in the same country, I guess. I'm currently living in ...

  • Casual Listener
  • Hi Hi, I'm having a small issue and still haven't found a solution to it. My boyfriend tried to add me to his family at Spotify as a family member but we realized that our accounts need to be made i...
  • Agoncillo_03
  • Newbie
  • 1910 Views
  • 7 replies
  • 1 likes
  • Account
    Subscription
  • 1910 Views
  • 7 replies
  • 1 likes

Buscar dirección

Voy a cambiar a un suscriptor de mi cuenta spotify premium y quiero ver qué dirección fue la que puse para todos ya que no la recuerdo exactamente. Donde la podría buscar? Gracias :))

  • Regular
  • Voy a cambiar a un suscriptor de mi cuenta spotify premium y quiero ver qué dirección fue la que puse para todos ya que no la recuerdo exactamente. Donde la podría buscar? Gracias :))
  • Gomzvaleria
  • Regular
  • 344 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 344 Views
  • 2 replies
  • 0 likes

Not able to sign up for Premium for Family

Hi there, Anyone on the Spotify team or greater community able to help me gain access to Spotify Premium for Family? I'm no longer on Premium (back to basics unfortunately for the moment) and when my housemate invited me and our other housemate to Pf...

  • Newbie
  • Hi there,   Anyone on the Spotify team or greater community able to help me gain access to Spotify Premium for Family? I'm no longer on Premium (back to basics unfortunately for the moment) a...
  • 266 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 266 Views
  • 0 replies
  • 0 likes

Wrong name in family premium subscription.

I signed up for family premium and I was prompted to fill in details after i tried inviting my first family member and so i filled in the name of the family member even though I was supposed to fill in mine. May i know how i can change the name? the ...

  • Newbie
  • I signed up for family premium and I was prompted to fill in details after i tried inviting my first family member and so i filled in the name of the family member even though I was supposed to f...
  • solhaylistens
  • Newbie
  • 658 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 658 Views
  • 5 replies
  • 0 likes

can not verify my wife's adress

Hello, i am using spotify family plan. We can not verify my wife's address because we could not give the correct postal code. I looked at my account (main account) and saw that i also did not give my postal code, because i become a member with facebo...

  • Newbie
  • Hello, i am using spotify family plan.  We can not verify my wife's address because we could not give the correct postal code.  I looked at my account (main account) and saw that i also d...
  • osornios
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Family Subscriptions

Im currently subscribed to a family subscription however 1 account was deleted. when i check my account i only have 1 main account and 4 sub accounts total 5 instead of 6.

  • Newbie
  • Im currently subscribed to a family subscription however 1 account was deleted. when i check my account i only have 1 main account and 4 sub accounts total 5 instead of 6.      
  • osornios
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 314 Views
  • 1 replies
  • 0 likes