Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: support

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 150562 Views
  • 32 replies
  • 9 likes
  • 150562 Views
  • 32 replies
  • 9 likes

Family Service no longer working/ SpotifyCares have stopped replying

PlanPremium - Family CountryIRELAND My Question or Issue Have had Spotify Family for a years with no issues, love the service. Total of three of us on it. Myself, my brother and sister. We all live together and as I said no issue until last week wher...

  • Newbie
  •   Plan Premium - Family  Country IRELAND   My Question or Issue  Have had Spotify Family for a years with no issues, love the service. Total of three of us on it. Myself, m...
  • Maxim
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Cares
    Premium
    support
    twitter
  • 501 Views
  • 1 replies
  • 0 likes