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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77388 Views

64 replies

7 likes

Premium for Family
  • 77388 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

monsteron9

Newbie

95026 Views

72 replies

5 likes

Premium for Family
  • 95026 Views
  • 72 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

77875 Views

43 replies

9 likes

Premium for Family
  • 77875 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

208865 Views

267 replies

35 likes

Premium for Family
  • 208865 Views
  • 267 replies
  • 35 likes

Switching from a 3 month subscription to a Family account

PlanPremiumCountry Czech RepublicDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hi, I’m currently using the 3-months-for-0.99€ offer and would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, do...

Newbie

...nd would like to switch to a Family account. How does that work? Is my 3-month subscription cancelled, does it resume after I un-member myself from the Family, or do I get added to the Family after my 3...

Brunelicia

Community Legend

1276 Views

3 replies

0 likes

discount
offer
Switch
  • 1276 Views
  • 3 replies
  • 0 likes

switching from family premium to normal

I am currently on a family premium subscription but I am looking to opt out of it and leave the subscription. Instead my new monthly phone deal offers me normal spotify premium so I am wondering whether it is possible to cancel out of family premium ...

Newbie

I am currently on a family premium subscription but I am looking to opt out of it and leave the subscription. Instead my new monthly phone deal offers me normal spotify premium so I am wondering w...

Bittencourt

Spotify Star

716 Views

2 replies

0 likes

Premium
Switch
upgrade
  • 716 Views
  • 2 replies
  • 0 likes

family plan not for families?

Dear Spotify, I enjoy your great music service for almost 2 years now. I think you guys are doing a very fine job and you have truly revolutionised my experience of music.Half a year ago, I invited my sister, my parnter and my parents to your family ...

Casual Listener

...ou national ID or something like that, would you allow us to use your family plan again?   2. If not, could you give me any good arguments why I shouldn't switch over to Google Play Music or T...

bowsman05

Casual Listener

843 Views

3 replies

1 likes

Family Plan
Switch
  • 843 Views
  • 3 replies
  • 1 likes