Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: upgrade to Family

Labels

Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 95961 Views
  • 32 replies
  • 5 likes
  • 95961 Views
  • 32 replies
  • 5 likes

from prepaid premium to Spotify Family

Hi. I have bought a year of Spotify Premium for 99 euros. Now I would like to upgrade to Spotify Premium for Family. My subscription is paid until Dec. 27th 2018.Can I upgrade or should I wait until the expiration of my subscription?Thanks.

  • Casual Listener
  • Hi. I have bought a year of Spotify Premium for 99 euros. Now I would like to upgrade to Spotify Premium for Family. My subscription is paid until Dec. 27th 2018. Can I upgrade or should I wait u...
  • Bethany_Dawn
  • Community Legend
  • 904 Views
  • 1 replies
  • 0 likes
  • upgrade to Family
  • 904 Views
  • 1 replies
  • 0 likes