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Topics with Label: urgent cancellation issue

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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

leevanbro

Newbie

72501 Views

61 replies

6 likes

Premium for Family
  • 72501 Views
  • 61 replies
  • 6 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

Paulo09

Newbie

87904 Views

69 replies

5 likes

Premium for Family
  • 87904 Views
  • 69 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

annablasi09

Visitor

69379 Views

35 replies

8 likes

Premium for Family
  • 69379 Views
  • 35 replies
  • 8 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

incendras

Newbie

202948 Views

265 replies

33 likes

Premium for Family
  • 202948 Views
  • 265 replies
  • 33 likes

Urgent Cancellation Problem

Plan Premium w. HuluCountry USA My Question or IssueIn June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. It is now literally impossible for me to log in or cancel my spotify account as...

Newbie

Plan Premium w. Hulu Country USA   My Question or Issue In June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. I...

Jose_M

Spotify Star

444 Views

1 replies

0 likes

urgent cancellation issue
  • 444 Views
  • 1 replies
  • 0 likes