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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
81786 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
62055 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
197787 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29604 Views
44 replies
4 likes
Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pagine di spotify, risulta tutto in regola per la mia carta. che poss...
Salve, sto provando ad acquistare il pacchetto familiare, ma mi da questo errore: si è verificato un problema con il tuo credito o con il gestore pagamenti. ho controllato anche le pa...
Community Legend
1189 Views
1 replies
0 likes
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email . Until last Thursday (2/22/2018) everything work...
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, l...
Roadie
890 Views
1 replies
0 likes
A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of the family plan. Any advice? I am quite displeased as t...
A week or 2 ago, I had keyed in the wrong address on my brother's family plan and contacted Spotify to get it changed back. They said that they have settled the issue, but now I am kicked out of t...
Roadie
1206 Views
3 replies
0 likes
Already asked this question earlier but still no answer.I've tried to add a new family member to this account, tried it also with another family member. The e-mail adres @live didnt get a intivite but the @gmail.com did. Is there a problem with the m...
Already asked this question earlier but still no answer. I've tried to add a new family member to this account, tried it also with another family member. The e-mail adres @live didnt get a i...
Community Legend
1026 Views
2 replies
1 likes
