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Topics with Label: bad customer care

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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 167913 Views
  • 689 replies
  • 56 likes
  • Account
  • 167913 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1088857 Views
  • 118 replies
  • 104 likes
  • Account
  • 1088857 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51646 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51646 Views
  • 57 replies
  • 8 likes

Account hacked and money stolen from my credit card!!

One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook. I sent my first message to the spanish customer care on 4th of March (#00563800) telling them to do something and that I was ...

  • Casual Listener
  • One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook.   I sent my first message to the spanish customer care on 4th of Ma...
  • Sam
  • Spotify
  • 1761 Views
  • 3 replies
  • 0 likes
  • bad customer care
    hacked
    horrible experience
  • 1761 Views
  • 3 replies
  • 0 likes

Env: prod