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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Content

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Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078427 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078427 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49608 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49608 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145892 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145892 Views
  • 4840 replies
  • 118 likes

Loosing all online content over and over again

Hi.Recently all my offline context keeps disappearing, it's really frustrating now.I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening again!Basically not getting what I'm paying for? Please he...

  • Casual Listener
  • Hi. Recently all my offline context keeps disappearing, it's really frustrating now. I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening a...
  • osornios
  • Spotify Star
  • 510 Views
  • 5 replies
  • 0 likes
  • Content
    offline
  • 510 Views
  • 5 replies
  • 0 likes