Help Wizard

Step 1

NEXT STEP

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412622 Views
  • 965 replies
  • 108 likes
  • Account
  • 412622 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179820 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179820 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101086 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101086 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution Username is a bunch of numbers & letters

PlanPremiumOperating SystemWindows 10 My Question or IssueSince a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can still listen to music and so but some features, like updates of the ...

  • Casual Listener
  • ...an still listen to music and so but some features, like updates of the desktop app, are not possible anymore.  I did not deactivate my Facebook profile, I also didn't remove the rights from F...
  • Vasil
  • Moderator
  • 2294 Views
  • 8 replies
  • 0 likes
  • Desktop
  • 2294 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Desktop][Discover] Fix the frozen Good Morning/Good Evening pages

Fix this broken feature which is for some reason the front and center item of Spotify despite being completely broken. It doesn't represent what I listen to and its been the same for weeks, and no I don't want to make a completely new account to fix ...

  • Regular
  • Fix this broken feature which is for some reason the front and center item of Spotify despite being completely broken. It doesn't represent what I listen to and its been the same for weeks, and no I ...
  • Dian
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] username displayed in collaborative playlist

When you add songs to a collaborative playlist your username is displayed in the "added by" column (or w/e it's called). This is an issue for people with auto-generated random strings as usernames because that's what's shown to other people in the pl...

  • Newbie
  • When you add songs to a collaborative playlist your username is displayed in the "added by" column (or w/e it's called). This is an issue for people with auto-generated random strings as usernames be...
  • isitnaptime
  • Newbie
  • 3137 Views
  • 17 replies
  • 3 likes
  • Desktop
    Playlists
  • 3137 Views
  • 17 replies
  • 3 likes

[Desktop][Other] Make it so I can login to Spotify

I can't login to Spotify. This repeats ad infinitum. If I give my password from my Password Manager Spotify rejects it. If I try and change it - to that password that Spotify says it doesn't recognize - it tells me my new password must be different. ...

  • Casual Listener
  • I can't login to Spotify. This repeats ad infinitum. If I give my password from my Password Manager Spotify rejects it. If I try and change it - to that password that Spotify says it doesn't recogniz...
  • Benlee12123b
  • Composer
  • 314 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] merge users into a secondary account

Hi.I have the account with 6 users, using 4 of them.If my kids and I want to listen to music together, say when we are doing the dishes, we use on of our accounts, normally mine.Next time I want to listen to my favorite podcast or music, i get propos...

  • Newbie
  • Hi. I have the account with 6 users, using 4 of them. If my kids and I want to listen to music together, say when we are doing the dishes, we use on of our accounts, normally mine. Next time I wan...
  • MafeG
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 1 likes
  • Desktop
  • 311 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Connect] Merge accounts or allow Google account association with current account

I have 2 accounts: one Premium, created with email and password and another one Free, created with "Sign in with Google", as instructed by one of your support team members.I want to either merge these 2 accounts (stick to Premium and allow me to sign...

  • Visitor
  • I have 2 accounts: one Premium, created with email and password and another one Free, created with "Sign in with Google", as instructed by one of your support team members. I want to either merge th...
  • Eni
  • Moderator
  • 1220 Views
  • 10 replies
  • 1 likes
  • Connect
    Desktop
  • 1220 Views
  • 10 replies
  • 1 likes

[Desktop] Google connection

Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device. If it makes a difference, I do use Chrome on my Mac but not...

  • Visitor
  • Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device.  If...
  • OneByBoo
  • Roadie
  • 353 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 353 Views
  • 1 replies
  • 0 likes

[Desktop][Friend Feed]

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck still uses Facebook

  • Casual Listener
  • Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck stil...
  • Muhammadrios38
  • Casual Listener
  • 499 Views
  • 2 replies
  • 0 likes
  • Desktop
    Friend Feed
  • 499 Views
  • 2 replies
  • 0 likes

[Desktop][Browse] Si pago por cuenta sin publicidad, por qué aparece Facebook?

Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz. Cómo se elimina definitivamente esa publicidad?

  • Visitor
  • Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz.  Cómo se elimina definitivamente esa publicidad?
  • Luan
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Browse
    Desktop
  • 410 Views
  • 1 replies
  • 0 likes

[Desktop][Podcasts] Sexual Adverts

What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comfortable to listen to music with your parents and silbli...

  • Visitor
  • What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comforta...
  • OneByBoo
  • Roadie
  • 663 Views
  • 1 replies
  • 0 likes
  • Desktop
    Podcasts
  • 663 Views
  • 1 replies
  • 0 likes

[Desktop] remove spanish show recommedations

How I do I remove spanissh show recommendations? 

  • Visitor
  • How I do I remove spanissh show recommendations?  
  • Bella_K
  • Composer
  • 389 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! [Desktop][help] I want to create a username

I've just signed up with my new email today, and I typed the username I thought I had in the search bar and nothing came up. I went to my account settings to fix the issue and saw that my username was randomly generated, As you can see I've clicked e...

  • Visitor
  • I've just signed up with my new email today, and I typed the username I thought I had in the search bar and nothing came up. I went to my account settings to fix the issue and saw that my username ...
  • EthanS1
  • Community Legend
  • 554 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 554 Views
  • 1 replies
  • 0 likes

[Desktop][Friend Feed] the same three friends show in friend activity

I am following quite a lot of friends on Spotify. I keep seeing activity of only three people in my "Friend Activity" tab. I want to see what my other friends are listening to. Spotify - there have been other similar threads and on some threads its t...

  • Casual Listener
  • I am following quite a lot of friends on Spotify. I keep seeing activity of only three people in my "Friend Activity" tab. I want to see what my other friends are listening to. Spotify - there have b...
  • OneByBoo
  • Roadie
  • 860 Views
  • 1 replies
  • 1 likes
  • Desktop
    Friend Feed
  • 860 Views
  • 1 replies
  • 1 likes

[Desktop][Other] Advertising on premium account, when I listen to playlists

I find myself listening to a playlist and I get advertising from Spotify, in which I am thanked for choosing them, I don't want to hear that when I have the premium package, one of the reasons why I pay is to not hear advertising!

  • Visitor
  • I find myself listening to a playlist and I get advertising from Spotify, in which I am thanked for choosing them, I don't want to hear that when I have the premium package, one of the reasons why I ...
  • Joel-M
  • Composer
  • 406 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 406 Views
  • 1 replies
  • 0 likes

i dont know what gmail did i link to my spotify account

so i logged out of my account and then tried 3 diffrent emails and none of them work so i tried to do it with my username and it didnt work now im lost and idk what to do can someone help me pls this is my alt account and i dont have any playlists on...

  • Visitor
  • so i logged out of my account and then tried 3 diffrent emails and none of them work so i tried to do it with my username and it didnt work now im lost and idk what to do can someone help me pls this...
  • Bellchambers2
  • Music Fan
  • 442 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 442 Views
  • 1 replies
  • 0 likes

Someone hacked my account and Spotify doesn't care. Any way to contact support?

Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got: We have some quick options we think can help you:Try searching our...

  • Newbie
  • Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got:   We hav...
  • Shonuf023
  • Gig Goer
  • 859 Views
  • 2 replies
  • 0 likes
  • Desktop
    Other
  • 859 Views
  • 2 replies
  • 0 likes

[Desktop] Windows 10 log in errors

On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the application from Spotify and the windows store and neither...

  • Visitor
  • On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the applica...
  • OneByBoo
  • Roadie
  • 380 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 380 Views
  • 1 replies
  • 0 likes