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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 426 Views
  • 0 replies
  • 7 likes
  • Security
  • 426 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439967 Views
  • 970 replies
  • 108 likes
  • Account
  • 439967 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195429 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195429 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106902 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106902 Views
  • 70 replies
  • 11 likes

Superuser Contribution Discover weekly isn't looking for my taste in music

Hi, so for some reason my Discover Weekly is showing songs that have nothing to do with the songs that I listen to, genres that I dislike and sometimes in other langages and I've been using spotify for 6 months. I dont know what could be the issue.

  • Casual Listener
  • Hi, so for some reason my Discover Weekly is showing songs that have nothing to do with the songs that I listen to, genres that I dislike and sometimes in other langages and I've been using spotify f...
  • Jack
  • Roadie
  • 1277 Views
  • 3 replies
  • 0 likes
  • Discover Weekly
  • 1277 Views
  • 3 replies
  • 0 likes

It's Monday ad plays every single day!

I have Spotify free and I don't mind that I get ads, but I play Spotify through my Google Home and lately I get the "It's Monday" discover weekly ad every single day. Not only is it annoying, its confusing. I never know when it is actually Mondy anym...

  • Newbie
  • I have Spotify free and I don't mind that I get ads, but I play Spotify through my Google Home and lately I get the "It's Monday" discover weekly ad every single day. Not only is it annoying, its con...
  • Hexmaniac45
  • Casual Listener
  • 864 Views
  • 1 replies
  • 0 likes
  • Discover Weekly
    Google Home
  • 864 Views
  • 1 replies
  • 0 likes

Solved!! Discover Weekly

What is the requirement for a song to start playing in users 'Discover Weekly" playlist?

  • Casual Listener
  • What is the requirement for a song to start playing in users 'Discover Weekly" playlist?
  • Maxim
  • Spotify Star
  • 872 Views
  • 3 replies
  • 0 likes
  • artist
    Discover Weekly
  • 872 Views
  • 3 replies
  • 0 likes

Discover Weekly Playlist

Hello! im having some "issues" with discover weekly. for some reason im getting alot of music from finland.. i dont speak a single word of finnish... is there anyway to reset discover weekly preferences? its like 30-40% of the list is music i cant un...

  • Casual Listener
  • Hello!   im having some "issues" with discover weekly.   for some reason im getting alot of music from finland.. i dont speak a single word of finnish...   is there anyway to res...
  • jean3601
  • Community Legend
  • 1306 Views
  • 7 replies
  • 0 likes
  • Discover Weekly
    Help
  • 1306 Views
  • 7 replies
  • 0 likes