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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 397 Views
  • 0 replies
  • 6 likes
  • Security
  • 397 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439498 Views
  • 970 replies
  • 108 likes
  • Account
  • 439498 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195202 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195202 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106814 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106814 Views
  • 70 replies
  • 11 likes

Superuser Contribution Payed for my monthly subsciption but on the app it says i havent

I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it".It's been a while already and it keeps showing me that and it's really pissing me o...

  • Newbie
  • I have proof of paying for spotify and i have a family plan, it clearly took money from my account, but on the app it tells me to "not lose my premium and pay for it". It's been a while already and ...
  • Yordan
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • App & Features
    Discovery & Promo
    Social & Random
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discontinue Spotify account

Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm.sorry I don’t remember which email address this account was attached to. regards,Angelina021-839308

  • Newbie
  • Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm. sorry I don’t remember which email address this account was attached to.   regar...
  • Novy
  • Moderator
  • 570 Views
  • 1 replies
  • 0 likes
  • Discovery & Promo
  • 570 Views
  • 1 replies
  • 0 likes

release radar

I generally like release radar, but there's been a problem lately. Some artists that I like, for example, Pixies, Fleetwood Mac, and Rolling Stones, have been releasing waves and waves of old live material, that I don't really want to show up in my r...

  • Casual Listener
  • I generally like release radar, but there's been a problem lately. Some artists that I like, for example, Pixies, Fleetwood Mac, and Rolling Stones, have been releasing waves and waves of old live ma...
  • AdamDam
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • App & Features
    Discovery & Promo
  • 396 Views
  • 1 replies
  • 0 likes