Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Download

Labels

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 281902 Views
  • 828 replies
  • 86 likes
  • Account
  • 281902 Views
  • 828 replies
  • 86 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134017 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134017 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 76042 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 76042 Views
  • 63 replies
  • 8 likes

STOP **bleep**ING DELETING MY DOWNLOADS

FIX THIS**bleep**. SERIOUSLY. FIX IT.  

  • Casual Listener
  • FIX THIS**bleep**. SERIOUSLY.  FIX IT.   
  • Billy-J
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Download
    Music
    Spotify
  • 320 Views
  • 1 replies
  • 0 likes

Downloads

I've downloaded my music probably 8 times over now. It seems that Everytime I close the app or go an hour without using it it delete the music I've saved. Yes, I have premium. And yes, I have enough room to download everything. Yes I've re-installed ...

  • Newbie
  • I've downloaded my music probably 8 times over now. It seems that Everytime I close the app or go an hour without using it it delete the music I've saved. Yes, I have premium. And yes, I have e...
  • crematedman
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • Download
    issue
    loading time
    log out
  • 405 Views
  • 1 replies
  • 0 likes