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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Friends

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Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078404 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078404 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49605 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49605 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145885 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145885 Views
  • 4840 replies
  • 118 likes

All my friends and followers have disappeared

I have suddenly lost all of my followers and friends. I was following about 115 people, and had about 8 people following me, but now both are zero. Interestingly, however, the playlists of mine that had followers still have them. I have tried logging...

  • Casual Listener
  • I  have suddenly lost all of my followers and friends. I was following about 115 people, and had about 8 people following me, but now both are zero.    Interestingly, h...
  • LyndaZae
  • Casual Listener
  • 3516 Views
  • 26 replies
  • 9 likes
  • bug
    bugs
    Facebook
    Followers
    Friends
    problem
    profile
  • 3516 Views
  • 26 replies
  • 9 likes