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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421139 Views
  • 965 replies
  • 108 likes
  • Account
  • 421139 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186398 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186398 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103432 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103432 Views
  • 69 replies
  • 10 likes

Cannot Redeem Spotify Gift Card!

I have purchased a spotify gift card at Walmart because I want to use it to apply it to my account..I cannot get the card redeemed!! I have gone to the website spotify.com/redeem and put in the code that I had to scratch off on the back of the card a...

  • Newbie
  • I have purchased a spotify gift card at Walmart because I want to use it to apply it to my account..I cannot get the card redeemed!! I have gone to the website spotify.com/redeem and put in the code ...
  • Runiss77
  • Newbie
  • 19537 Views
  • 11 replies
  • 55 likes
  • Gift Card
  • 19537 Views
  • 11 replies
  • 55 likes

Superuser Contribution Cancel Gift Card

Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday. I was wondering if I could cancel this email. Or canceling the gift card. I dont mind using the giftcar...

  • Casual Listener
  • Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday.  I was wondering if I could cancel this email....
  • user-removed
  • Not applicable
  • 1337 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 1337 Views
  • 1 replies
  • 0 likes

Fix the Gift Card Delivery Date Input Box

Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence. But, most importantly, there are no instructions as to this format--I had to search online to find it after failing on every other format I could think...

  • Newbie
  • Problem: the date format is YEAR-MONTH-DAY, which is backwards from every other form in existence.  But, most importantly, there are no instructions as to this format--I had to search online to ...
  • whiteminingequi
  • Newbie
  • 1538 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 1538 Views
  • 1 replies
  • 0 likes

Solved!! Giftcard Redeem Doesnt Work! What now?

I bought a Giftcard from a Store 3 Hours ago. I try it and try it but they still saying "This Code Is not Aviable" or something like that. I desparate! What now?Sorry for my Bad english i come from Germany

  • Casual Listener
  • I bought a Giftcard from a Store 3 Hours ago. I try it and try it but they still saying "This Code Is not Aviable" or something like that. I desparate! What now? Sorry for my Bad english i come fr...
  • midnaxxx1
  • Casual Listener
  • 1523 Views
  • 8 replies
  • 0 likes
  • Gift Card
  • 1523 Views
  • 8 replies
  • 0 likes