Topics with Label: hacked account help

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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080356 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080356 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49935 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49935 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146356 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146356 Views
  • 4840 replies
  • 118 likes

Someone is using my spotify account and has changed my plan without consent.

Hi, long time Spotify premium user and never had any issues like this before. However, I have recently noticed that my Spotify account is being used via some undisclosed web player (chrome) and I find myself regularly wrestling for control of my acco...

  • Casual Listener
  • Hi, long time Spotify premium user and never had any issues like this before.   However, I have recently noticed that my Spotify account is being used via some undisclosed web player (chrome) ...
  • Billy-J
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • hacked account help
  • 351 Views
  • 1 replies
  • 0 likes