Topics with Label: horrible experience

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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078232 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078232 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49586 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49586 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145853 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145853 Views
  • 4840 replies
  • 118 likes

Account hacked and money stolen from my credit card!!

One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook. I sent my first message to the spanish customer care on 4th of March (#00563800) telling them to do something and that I was ...

  • Casual Listener
  • One week ago my account was hacked and since then I'm not able to login to my account neither with my emails or my facebook.   I sent my first message to the spanish customer care on 4th of Ma...
  • Sam
  • Spotify
  • 1721 Views
  • 3 replies
  • 0 likes
  • bad customer care
    hacked
    horrible experience
  • 1721 Views
  • 3 replies
  • 0 likes